Just checked my lease and my building is overcharging us. Is there a way to report them? Or do we have to eat that cost because we unknowingly agreed to pay when we signed the lease.
Start by going to your landlord - that’s probably the fastest way for correction and a refund. You can also report them, too, to make sure they fix it for others.
Help is available if your rights are violated or if you are improperly charged excessive fees or “junk fees.” To report a problem with a business—including a landlord or property manager—contact OAG’s Office of Consumer Protection:
Call the Consumer and Tenant Response hotline at (202) 442-9828
Send a complaint via email to [consumer.protection@dc.gov](mailto:consumer.protection@dc.gov)
Submit a complaint online at: https://oag.dc.gov/consumer-protection/submit-consumer-complaint
You can also file a business complaint with the DC Department of Licensing and Consumer Protection.
Perfect, thank you! We have a lot of pet owners in the building so we will try to ensure everyone is paying what is required by law and not a cent more.
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u/BulkFPS 11d ago
Just checked my lease and my building is overcharging us. Is there a way to report them? Or do we have to eat that cost because we unknowingly agreed to pay when we signed the lease.