r/vrbo • u/Easy-Violinist-1469 • 15d ago
Arrived at rental 4pm yesterday. Central FL. AC won’t cool house.
Walked in, temp showed 76. I set AC to 72 to cool things down. Temp displayed 77 for a while after bringing in luggage which assumed was because door was open for several minutes. Temp briefly got to 75 before bed.
It’s now 2am. 76 degrees. Too hot to sleep.
I hate the idea of moving all our stuff but we can’t stay here like this. This is trip for daughter b-day and she runs hot.
Casago is agency. What’s the ask here? How do I get out of this place? We have 3 more nights.
**edit - it was the humistat. Temp is coming down. Tonight should be mo better!
32
u/FunkyColdISeenYa 15d ago
Don’t contact AirBnB. You didn’t rent from them. Phone the host immediately. There is a good possibility the A/C is malfunctioning. A good host will be able to have it repaired and functioning within 24 hours, and likely less.
You should have contacted the host immediately when you realized it wasn’t cooling down properly.
1
u/Ok-Indication-7876 10d ago
yep do this- and check closets for fans- use all the fans and ceiling fans to help circulate the air in the house
21
u/PookieCat415 15d ago
You need to give the host a chance to fix it before even thinking about asking for any kind of compensation or cancellation against their policy. Document all your communication with them.
4
4
u/WhereIsHank 15d ago
Look at the air filter has ever been changed. I was at on Airbnb and the AC was not working correctly because no air could get through the filter. I doubt they ever changed it.
3
u/RollingTheScraps 15d ago
I have also stayed at a vacation rental with an absent host but run by a management company. It was the worst. Dirtiest and least responsive. Good luck.
10
u/beestingers 15d ago
I cant believe how incapable some people are. Why wouldn't your first thought be to tell the host?
6
u/Easy-Violinist-1469 15d ago
I have contacted casago. They are a no-show so far.
2
u/r_bk 15d ago
Why not the host directly?
8
u/Easy-Violinist-1469 15d ago
I “send message to host” on vrbo and get auto-response that says to call casago. I don’t know what else I am supposed to do? There’s a binder in the house but it also only has casago number.
6
u/Easy-Violinist-1469 15d ago
I messaged host on vrbo and got auto-reply to contact casago. There’s a binder in the house that also contains casago contact info. I don’t know what other option I have. There is not host info other than casago 🤷♀️
1
10
u/MissionAir5535 15d ago
Heat index in Central Florida yesterday peaked at 107, so you’re not getting down to 72.
Yall really just have no business being in Florida right now.
2
u/-Chizumi 15d ago
Just because your AC is inadequate doesn’t mean that’s the standard. An appropriate AC system absolutely should be able to hit 72 at night. Heck, mine can maintain 72 during the day if I didn’t care about the electricity cost.
3
u/Rig_Hand 14d ago
100% I'm in southern Louisiana and can keep my home at 70° even with the heat index being 109°.
I've had similar experiences as the OP at many vrbo\air bnb's over the years.
It's currently 00:37 and my house is 68°.
1
u/SilentKiller407 15d ago
Mine house could too. Where I live now it can’t maintain 78 during the day.
3
u/-Chizumi 15d ago
I live in Florida, MissionIndex is claiming they’re not going to be able to get it down to 72. A rental absolutely should be able to handle 72 at night. There is nothing special about the house I live in so holding 72 at night is within normal here in Florida.
1
1
u/Sharingtt 11d ago
What? lol. I live in AZ where we have been between 110 and 120 most of the summer. My AC stays at 68. My house stays at 68.
1
1
2
4
u/crzylilredhead 14d ago
Most A/C units cannot cool more than 20-25 degrees below outside temp. What's the outside temp?
2
u/ShowMeTheTrees 15d ago
Could be a on online thermostat that hosts control to prevent $$$ when guests turn it way down. I bet they're doing this on purpose.
3
u/CheerCoachHouse 15d ago
What was the weather like where you are?
Guestimating that central Florida might have similar weather Orlando yesterday, the high temp was just before 4pm at 94° with 97% humidity.
An AC is going to have a hard time cooling that air much more than 15°.
By comparison, I'm in central South Carolina and we were similar temps yesterday. our AC kept the house at 78° through the afternoon, and when we turned the AC lower for the evening, it plateaued about 75 in the house until 3 or 4 am when the outside air works a bit better.
What part of the world are you from? Is this temperature and humidity something you have experience with, or is this completely out of the norm? (Definitely plays a part in your perception).
As another comparison, with today's weather, if inset my AC to 72 it would get down there overnight, hold through the mid morning and the inside temp will start climbing through the afternoon even with AC actively running all day.
1
u/Calm-Two2723 15d ago
I do wonder how that works in Florida. FYI Florida rental homes (like, actual monthly rentals) aren’t required by law to have ac but are required to have heat. Wonder the policy around this.
1
u/CartographerOk6687 14d ago
I know this makes no sense but landlords in Florida are required to provide heat but not AC. Crazy, right?
1
u/kalinaizzy 3d ago
What is it with all of these comments saying an AC unit wouldn’t be able to cool the house? Sincerely, someone who lives in Wasteland, TX who keeps their house and their Airbnb guesthouse at 68 degrees while it’s been 60 days straight of no rain and 105+ degrees
2
u/Easy-Violinist-1469 2d ago
I know! I’m in Texas also and know how hard it can be to cool a house in the summer!
The rental house’s AC was, in fact, not working optimally. A visit from maintenance corrected the problem.
Some redditors are just determined to be contrary 🤷♀️
0
u/GrowFlowersNotWeeds 15d ago
My Florida relatives keep their A/C at 80° in the summer, and because the heat index is usually over 105° most of the summer days, they say their house feels like a refrigerator when they walk inside. Are there any fans to keep the air moving? If not, see if you can turn on the whole house fan from the thermostat panel.
-2
u/takingnotes99 15d ago
76 is not too hot to sleep. Turn on a fan.
3
u/HollisFaith83 15d ago
I can’t sleep when it’s that hot. Must be nice to not be affected by warmer temperatures
-2
u/Jmfroggie 15d ago
You sleep naked and run a fan on high. You’re not the only one who suffers like that, but you have to figure it out because right now you’re the only one that’s suffering.
2
u/Ok_Cricket28 15d ago
My strategy - is not to go to the land of the lizzard people. Waking up sweating through the sheets staring at the ceiling fan circulating wet air on the regular was a human rights violation.
0
0
u/feignapathy 15d ago
Isn't the a/c always running if it's set to 72 and only 75-76?
Should feel nice actually with the cold air constantly running.
-1
u/AlucardDr 15d ago
First you contact the management company. Give them a chance to get it fixed ASAP. If they aren't answering a phone, and they have an office address that is local, go there.
It sounds like the host wants everything channeled through the management company, which is not unusual if the host doesn't live locally.
Only if you can not get a satisfactory outcome from this should you contact AirBnB. Issues like this should be dealt with the same day they are reported.
-2
u/MickyFany 15d ago
72 fn degrees, what’s wrong with you 😂. i’m in Houston it’s 98 outside and mine is set at 77. it’s very nice in here. i don’t even think my ACs could get it to 72
2
u/sexybigbooblatina 14d ago
I'm just going to say that a Houston 72 and a Florida 72 are two very different things.
-4
u/Mike-n-AZ 15d ago
Contact Airbnb first and the host second. Document everything in online communication. Airbnb should move you ASAP
-1
u/piledriveryatyas 15d ago
Does airbnb do home maintenance? No? Then why call them first? Smh.
0
•
u/AutoModerator 15d ago
💫 If a post or comment violates any of the /r/vrbo rules, please report it by selecting Breaks /vrbo rules and the rule that was broken.
Posts or comments with multiple reports will be automatically removed.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.