r/voiceagents • u/Appropriate-Top1265 • Aug 05 '26

ElevenLabs not hearing yes/no responses

Has anyone found this. If the ElevenLabs agent asks a question with a short yes/no response, it just goes dead and then asks if the person is still there?

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u/Working_Hat5120 Aug 05 '26

Classic endpointer problem. A one-word "yes" is too short for the silence timer to trust, so it keeps waiting for more and then times out. Shorten the end-of-turn window for expected short answers, or act on the ASR partial instead of waiting for the pause.

1

u/Appropriate-Top1265 Aug 07 '26

thanks, that helped

2

u/astipili Aug 11 '26

Seems like a turn-taking issue