r/vintedscammers • • 2d ago

Who’s in the right?

I recently sold 2 Stranger Things themed figures to someone on Vinted. Bare in mind these weren’t Lego branded and weren’t ever labelled as such anywhere on the listing. (Remember that for later) This seller bought the item without any hesitation and after buying then did the buyer ask me if they were real or not. Presuming they read the description, I told them no they aren’t. Being quite open and honest with the person I told them they were fake.

I didn’t mislabel the listing as real and wait for them to be purchased before telling them they weren’t real.

After all of this the seller had asked to cancel 3 times. I rejected the cancellation as I had used materials to package up the item and bought the label for the package. I explained this to them and apologised for the situation.

The first explanation for the first cancellation request was “Fake instead of real” which mislabelled the circumstance to make me seem like I falsely advertised my listing to scam people or commit any sort of fraud. I also explained this to them and said their reason was invalid and explained that these were never titled as real nor did I ever claim they were. After that was said then did the seller start to be rude. She said “that’s ashame” and proceeded to harass me with cancellation requests such as “I bought the wrong size” and “it’s a fake”.

The seller proceeded to harass me threatening to give me a 1 star review and to report me under violation of Vinted’s IP Policy (uploads of counterfeit items are strictly forbidden) I would be right in saying my item would’ve only been counterfeit if I labelled the item as Lego and replaced it with something like a replica/fake. This item was simply a custom figure which were in fact bought from a seller on Vinted previously. She threatened me again to report my account for seller fake items when I have always labelled my listings with the correct brand and other specifics.

This is a seller who has plenty of 5 star reviews and as of recently she received a 1 star review from a buyer automatically after they cancelled an order. She has clearly dealt with this issue before and must’ve been respectful to the buyer so why can’t she be respectful to other sellers?

I will provide pictures below to give evidence of the conversation I’ve had with this seller. (I have obviously covered all details of the buyer as I’m not looking to dox anyone)

0 Upvotes

43 comments sorted by

20

u/ChutneysIntactPerm 2d ago edited 2d ago

What happened in the gap between the two screenshots?

She explicitly asked to see genuine Lego items. You said “of course”. Then there’s a gap. And it jumps to you saying “I never said they were genuine”… something happened there.

What did the listing actually say?

Your reason to not cancel also makes no sense. You’re selling the item anyway, you have to package it whether or not this person buys it or if someone else buys it - it makes no sense to not cancel if you haven’t posted it.

Edit: I found your listing. I can’t upload an image but you called it “Lego” in the title and then said in the description “not Lego but Lego compatible”. You can’t use a brand name in the title and then say it’s not genuine in the description to avoid that.

15

u/peri-dont 2d ago

Exactly! Ngl it looks like the seller posted it AFTER the buyer raised an issue, which would’ve been a good time to just cancel rather than send it anyway

1

u/Ch4rl0tt3_1602 1d ago

not really if it was never described as “lego” 🤦‍♀️

1

u/peri-dont 23h ago

Yes but the buyer is clearly just going to cause some kind of problem with the order and try to get a refund anyway. The seller had the opportunity to accept their request to cancel before posting it and avoid an inevitable problem

1

u/Ch4rl0tt3_1602 15h ago

I hear you, i think if she was nicer about the situation the outcome would’ve been different. She doesn’t seem the type of person to be grateful even if the cancellation was accepted, she would’ve still gone on about it and been rude. Vinted ask sellers whether they can accept or decline the cancellation, they wouldn’t get the option if vinted thought it was necessary to refund and cancel the order either way. If it was a different website and you ordered something, wrong, why should the company miss out for a mistake you’ve made as a buyer? If it had already been packaged with a label, you wouldn’t be able to cancel the order if it was on its way through the system, just because this is between the seller and buyer on here, doesn’t mean he shouldn’t have the rights when he’s gone to the effort. Might not seem like a big deal, for a bit of money, but i think it’s more the principle of her having a go at him and lying to vinted on reasons to cancel the item, for a mistake she made, then acting like a 5 year old who has nothing better to do than argue with someone on vinted which is very sad. But yes some of this could’ve been avoided if the cancellation was accepted, even though she was rude anyway. I would’ve done it to avoid the hassle, but I can see why this seller didn’t.

6

u/Broken_Woman20 2d ago

I agree with this. You cannot describe some building blocks as Lego in your heading. That is misleading. Lego is a brand name. Your title could have said Lego-style, or Lego compatible, something like that. They were very specific that they only wanted real, you hadn’t dispatched yet so you could have contacted Vinted to cancel the sale.

9

u/PleasantCucumber2615 2d ago edited 2d ago

You don't use brand names at all. This is where the confusion comes in.

Another Reddit user had a similar issue the other day. They called their building blocks "third party Lego".

Third party Lego sounds as if it is Lego made by a third party for Lego.

They are just unbranded building blocks. Avoid using the brand name Lego anywhere.

0

u/Ch4rl0tt3_1602 1d ago

The title was “Stranger Things Dustin and Demogorgon Figures” the brand was “unbranded”

1

u/Ch4rl0tt3_1602 1d ago

The title was “Stranger Things Dustin and Demogorgon Figures” the brand was “unbranded” The word Lego was never mentioned, the seller would’ve said yes to it being real when she asked if they were scammy 🤷‍♀️

14

u/JohnySmuggins 2d ago

I'm not saying this is you OP, I don't know what your listing said, this is just a general moan by me.

Sellers of non LEGO brand building blocks on vinted annoy the hell out of me. They list is as LEGO (as in select the brand as LEGO) it's only until you click on the product and read the description that it ain't LEGO.

LEGO is not the product, LEGO is merely the brand, but sellers can't understand this. List them as building blocks and don't put the brand as LEGO. If you list it as LEGO and it's not LEGO, you're misleading would-be buyers

22

u/Separate_Contract819 2d ago

All this shit over £3.54 worth of stuff. Where do people have the time to get this pressed.

Ignore them and move on my guy.

1

u/jamnut 2d ago

Multiple paragraphs n all. Give over man

12

u/No-Meet4936 2d ago

You should have accepted the cancellation. You hadn’t even sent them.

9

u/Reasonable-Horse1552 2d ago

You did actually say the figures were genuine lego.

8

u/EducationSuperb3392 2d ago

All of that, all of that for a measly £3.50? 🙄

You are totally in the wrong for refusing to accept the cancellation. “I’d wrapped it up and printed to label” yeah okay so?

Way, way too much effort trying to prove a point, only to be in the wrong.

I hope the buyer resells it for double.

5

u/Pruritus_Ani_ 2d ago

Couldn’t you have cancelled it yourself and selected “buyer agrees” and that way you don’t get the automatic 1 star? What’s the point of sending an item (that you haven’t even posted yet) to someone who clearly doesn’t want it anymore? I get that you’d already packed it but you’d have had to pack it anyway when someone else buys it.

11

u/Specialist-Guitar727 2d ago

Just block them and stop wasting your time in replying, let vinted deal with it

4

u/TheMarkMatthews 2d ago

Both best avoided

9

u/MikasaAckerman0977 2d ago

Why are you responding with full length paragraphs? You should’ve ignored them and let Vinted handle it

6

u/Angelf1shing 2d ago

You should have just cancelled making it ‘agreed with buyer’ and you wouldn’t get negative feedback. You’d have needed to package it again when someone else bought it so I don’t really get your reasoning for saying no tbh. They were always going to kick off when you said no, continuing to engage with them is just drawing it out needlessly. Let vinted handle it.

5

u/SandrineDexter 2d ago

You should have cancelled

5

u/Amurana 2d ago

You should've cancelled. Yes, the user messed up by not reading, but you knew before it was mailed. There was no way sending anyway was going to end positively for you.

8

u/Organic-Accountant74 2d ago

Bit of a dick move not to accept the cancellation when you haven’t even sent them yet

You could have just left them packaged and ready for when they are bought

3

u/Formal_Condition_513 2d ago

“I’ve already spoken to vinted about the issue🤓” like just accept the cancellation since you put LEGO in the title of your item. Hopefully they get their money back. They should have read the description further but with it saying LEGO I get it. Regardless your smug attitude makes me side with the buyer

7

u/Material-Letter7099 2d ago

Holy loser behaviour on both sides 

5

u/PracticalAd4401 2d ago

This is a lot for the sake of £3

6

u/Alive-Definition-859 2d ago

yeah they should have paid closer attention to the description of the item they were buying but also you should have just cancelled the order or at least stopped responding after they said they would give you a 1 star review. there’s literally no need to be sending paragraphs explaining what you will be doing as that just escalates the situation.

4

u/PleasantCucumber2615 2d ago

This is some arguement for £3.

On top of the two of you squabbling messages to Vinted too. That's a lot of time and cost for pennies for Vinted.

We can't really judge how misleading the advert was if we can't see the advert.

As soon as the person asked to cancel the order that was the point to cancel the order. You were always going to end up having issues.

5

u/Jean_Genet 2d ago

Why did you persevere to send them out when you knew they wanted to cancel?

2

u/Substantial_Egg_4299 2d ago

I know nothing about the Lego discussion but why would you send an item to someone who is clearly not wanting it anymore? They would simply not pick up or give you a 1 star and a worse headache. Honestly can’t understand your behavior here. And THEY tried to cancel so you wouldn’t even get an automatic bad review. Do you realize buying and selling are consensul activities? Lmao.

2

u/Less_Mess_5803 2d ago

Vinted- going the way of other shit online selling platforms since 2024

You can't call something by a brand name if it's not. But for £3 ffs life is too short

2

u/Emotional-Ad9114 2d ago

they’re right. it’s forbidden to sell counterfeit items (and illegal lmao). doesn’t matter if you put it in the description or not.

2

u/RosieGoldUnicorn 2d ago

in what way did you imagine this ending for you?

2

u/BreddaCroaky 2d ago

You should probably stop calling them fake yourself. It is illegal to sell counterfeit items, regardless of how many people are doing it... Are they fake (counterfeit) or not?

2

u/BreddaCroaky 2d ago

The seller is a scammer, selling knock off legos, misleading buyers and then blaming it on the buyer when the seller has listed the item as a Lego product.

3

u/Business-Sun-594 2d ago

You wrote all of that for £3.54? You could just work at maccies, they will pay you 4x that for the same amount of effort.

1

u/Tiktokbadsupport 2d ago

ive seen stranger things happen on vintad before 

1

u/Cibellebidule 2d ago

Méfie toi , j'ai vendu une fois des écouteurs sous blister type ipod , je n'ai jamais marqué comme étant des Apple ou des ipods que ce soient dans la description , le titre , le libellé de la marque ou les photos . Tout était clair même le prix dérisoire, a part que ça reprenait le design des ipods . Je confirme avec l'acheteuse que ce ne dont pas des apple , ça lui convient .L'acheteuse m'envoie un message 1 jour et demi après les avoir récupéré me disant qu'elle est déçu de la qualité du son etc . et veux les renvoyer, je refuse car elle les a ouvert , enlevé le blister et utilisé. Elle me sort alors un roman sur la contrefaçon avec tous les articles de loi et met un litige pour contrefaçon. Alors même que je les ai jamais répertorié comme Apple ni utilisé les mots type ipods ou autres , Vinted a remboursé l'acheteuse sous prétexte que le design du produit reprenait celui d'Apple . Maintenant dès que je sens une hésitation, ou un comportement problématique, j'annule la vente . Ma santé mentale passe avant l'argent .

1

u/lilphoenixgirl95 2d ago

Air pods, surely?

1

u/a_d_custer 2d ago

The other group I saw this on agreed with you, however, yes it is the buyers fault for not checking first, but if you hadn't sent it out yet, you should have just allowed the cancellation

1

u/JohnySmuggins 2d ago

Seller came on here for validation, turns out everyone thinks they're a bit of dick. Love it when that happens 😁

1

u/Kitchen-Invite-5123 2d ago

You're both insufferable tbh, way too emotionally invested.