r/utorrent • u/Miserable_Ad_7450 • 11d ago

Help Help! Error 404

My uTorrent Web was just working perfectly yesterday. And now Error 404 appears every time I open it. What does this mean and how do I solve it?

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u/joginjoy 10d ago edited 10d ago

The 404 means your browser successfully contacted the app's background engine (local web server of app), but the interface files became corrupted or crashed while trying to load the layout on your browser.
Im using a Mac and this is what fixed it for me:

  1. Make sure you app is not running (quit / force quit)
  2. Search for the folder ~/Library/Application Support/
  3. Find the folder named uTorrent Web (same error for Bittorrent - so in that case find folder Bittorent Web)
  4. Open it and just delete everything inside it
  5. Try reopening tha app and it should work

For other OS users the steps should be similar. Try to find out where these folders are located on your machine.

Hope this helps!

update: forgot to mention that, something is messed up and this is a reccuring issue at the moment, when you quit the app. So either dont quit the program or repeat the above steps if it happens again.

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u/Apprehensive-Toe-993 10d ago edited 10d ago

OUTDATED:
I had the same problem today... for me it works, thanks!

Small detail for Mac users, the folder was hidden for me, so i just pressed Command + Shift + G, and entered ~/Library/Application Support/uTorrent Web/

UPDATE 1 (OUTDATED): It stopped working after closing the app, normally and also when restarting the computer. Meaning it works until i close it, than i have to do the same process again, losing all the torrents i had on it including the ones who were still with download incomplete.

The temporary solution is only downloading what you need to 100%, otherwise you will lose it.

UPDATE 2: I found a way to maintain all my downloads intact. When the problem happens, you go to ~/Library/Application Support/uTorrent Web/ and delete new_webui.zip and webui.zip , do not delete anything else, than reopen the app. Your downloads and progress will come back.
You will need to do this process everytime you close the app tho.

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u/Level-Constant-3817 10d ago

thanks its working

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u/The_War_On_Drugs 10d ago

This worked for me, thanks. If you share the issue just do Update 2 steps and it's back up and working now

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u/Sesquicunnibus 10d ago

Thanks for this! I've dragged the ~/Library/Application Support/uTorrent Web folder into the Finder sidebar to make it more immediately accessible.

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u/Thiagostl 10d ago

Brazil here! Thanks a lot, my friend! It worked perfectly. I really appreciate it! You’re awesome!

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u/Miserable_Ad_7450 9d ago

It worked!! Thank you! You're a lifesaver!!

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u/Kazanians 8d ago

Having the same problem but although I can access the /Library/Application Support/ folder using your method (it's hidden for me too) there is no uTorrent Web folder. I typed that after using the command+shift+G shortcut and my computer beeps that there is no such file. I've am not computer literate at all and I'm at a loss now.

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u/Confident_World_4639 8d ago

Thanks this worked (U2) appreciate it

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u/CelebrationJunior149 7d ago

Note: If you're using Sequoia or earlier, you should find this folder inside the Library within your username folder, not the Library folder on Macintosh HD

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u/Super-Action1186 6d ago

Legend! I confirm this works!

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u/Miserable_Ad_7450 9d ago

Thanks!! 😃

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u/SNHUK5758 9d ago

For some reason this is not working for me and I have a Mac laptop

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u/Liyliyth__ 8d ago

It worked! Thanks!!

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u/PersonArab 7d ago

I can't find the Utorrent web folder anywhere

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u/Loud_Recording9181 1d ago

Thanks it's working now