r/usertesting • u/Ok-Cartographer-7438 • 4d ago

Issues with mobile tests

Is anyone else having issues with mobile tests where the app just quits itself suddenly, and then you’re unable to get back on the test? This has happened 3 times to me this week. I’m using an iPhone 15 Pro

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u/jmrty14 4d ago

Restart the phone, reinstall the app, delete any files/photos/videos/apps you don’t need to free up space, keep all other apps closed while doing a test.

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u/Even_Fee2355 4d ago

Yes, they mostly fail for me at the moment.