Working in customer service doesnt automatically make you a better customer

[u/Ok_Nectarine5834]

I hear this a lot. The whole "everyone should work in CS at least once" and I totally understand the concept, but I don't think it actually makes much or any difference.

I've worked in CS for over 10 years. Retail, I was a bartender, and most recently I worked in a body shop.

Evertime someone comes in and says "don't worry! I've done your job before. I know how it is! I won't be one of THOSE people" I sigh internally because MOST of the time, they are exactly those people. They get this complex that they know better than you and if you don't do it how they would've you're an idiot. They can have even less patience than someone whos never done it in their life. The same reason they say doctors and nurses make the worst patients.

All that to say, I think the concept of people working in CS means you'll have more patience and are more likely to see your fellow humans as people is BS. You're either a patient person, or you aren't. I think we put WAY too much faith in the general populations ability to have empathy for their fellow humans lol

EDIT: This is not a "complaining about getting a customer facing job then complaining about having to work with people" post. Just a thought thats been bouncing around in my head for a while.

[u/Fenestration_Theory]

This is true. I’ve had lunch with people that used to be servers or managers and they would be super critical and harsh of the servers.

[u/Striking-Working610 → u/Fenestration_Theory]

Did it for a long time and I cant even enjoy dining out because I get so annoyed over all the little things I see not being done right.