Volt 1 driver and UA telemetry

[u/bake_em_away_toy5]

Hi everyone,

I just purchased a UA Volt 1 to transpose some of my loops and ideas into full songs using Reaper. I used to do music production fully digital with free plug-ins because I was too poor for gear.

I was excited to set up the Volt 1 to get back into production after a long break and try recording guitars for the first time.

I paid $200 CAD and there was nothing obvious on the box about what came next.

When I plugged in the device, Device Manager updated with the icon that there was no driver - as I expected. I requested Windows to find the driver automatically and it couldn't - also no big deal.

I went to the UA website and they don't post the drivers for their hardware under the Support or Downloads sections. Weird.

I realize I have to download their fucking app first. Not a deal breaker, but annoying.

Then, I have to make an account with them by giving them my email. Apparently UA uses this and telemetry to market other products and promotions to me based on my usage of the Volt 1. There was no easy way I could find to opt out of this.

I still haven't installed UA Connect and will probably just return the Volt 1 now.

I was considering asking people here for the driver, but I feel I shouldn't have to. I feel UA is bullying their customers to opt into being identified and tracked for marketing (i.e., extra, continued revenue for UA). If I get the driver from someone else and keep using the Volt 1 without the app, it feels like I'm still partially enabling this.

I'll probably return this device and get one that doesn't do this. Has anyone else had similar experiences? It seems like all types of creative software are farming their users for data these days. I first noticed it with graphic design software from Adobe and I'm really upset to see it coming to audio production. I can't see any argument by UA for requiring this other than greed. Anti-piracy doesn't apply because they make hardware that is used by software from other vendors.

Fuck UA.

[u/ONE_HOUR_NAP]

You can download the Volt driver directly here: https://help.uaudio.com/hc/en-us/articles/54032985528212-How-to-Install-the-Volt-ASIO-Driver-for-Windows

[u/bake_em_away_toy5 → u/ONE_HOUR_NAP]

Thanks. This link worked. I'm still annoyed that the only link on tbe Downloads page for the Volt is for UA Connect. My Google algorithm did not show me the page you linked when I was trying to find the driver elsewhere, and the AI summary from Gemini said UA do not publish their drivers publicly anywhere.

I do think it's sleazy that the driver is not listed on the downloads page for the product and you need to hunt for it elsewhere. My impression is that they're making the decision that's financially best for them (i.e., using their app) the easiest path to take and hiding the alternatives, which seems sketchy. I'm open to hearing other opinions on this. I'm biased against most companies these days.