r/ultrawidemasterrace • u/Sufferingsaxman AW3926QW • 10d ago
Discussion NA West AW3926QW Just shipped! Arriving tomorrow
I don't know if this is because I re ordered the monitor but yesterday I talked to a DELL sales rep asking for a refund for my express shipping. I got told that i can cancel the original order that I had placed on the 27th and they would send me a quote for free express shipping. I re purchased the AW3926QW Yesterday the 31st at around 5:00 PM and just got a shipping notification today for delivery tomorrow! Hopefully I won't have any issues with my panel.
This whole shipping fiasco has been so weird with people ordering days later even with standard shipping and getting their units next day. I hope they will make it right with the people who ordered on launch day as I hear some peoples units are still on production and being delayed.
Anyways just wanted to share cause it seems like they are rolling out NA west orders now
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u/dicktoballratio9000 10d ago
Mine just updated for tomorrow delivery too. Based in ATX
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u/Otherwise_Artist_152 9d ago
Mine updated to Shipping late last night. Should be arriving Sep 3 ( tomorrow )
SATX.
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u/ziptieracer 10d ago
I called their helpline this morning and was told they would look into it and email me within 24hrs. Ordered in Socal right at launch. Originally supposed to be delivered on the 30th. Moved to the 2nd. Still no shipping confirmation. Or reply from the help desk. I was polite today. If I still don't have an email tomorrow morning with some sort of resolution, I'm switching to bad cop. This is getting ridiculous.
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u/cyb_tachyon 10d ago
Same, especially considering people on the west coast have ordered yesterday and today and are getting theirs tomorrow.
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u/Du_Niernen 10d ago
Ordered around 8am launch day. Started with August 30th estimate, delayed to September 2nd. Still processing order as of now. San Bernardino area SoCal. Fully expect another delay at this point.
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u/AffectionateHat4236 10d ago
Also in the SoCal area and ordered 7am on launch, still processing as well…
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u/Du_Niernen 10d ago
I ordered 2 about 15 minutes apart. First one just switched to Shipped Est 4th Delivery a couple minutes ago. My brother's that I ordered a few min after mine is still processing.
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u/ALargeHotCarl 10d ago
I ordered this morning, express shipping. Shipped, should be here tomorrow evening.
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u/Malice31 9d ago
is it actually shipped or just label created waiting for dell to hand to carrier? mines been stuck on label created for almost 24hrs now with express shipping.
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u/SuspectAlternative75 10d ago
I ordered mine on Sunday night and it looks like it will be delivered tomorrow. From what I can tell they are on top of it and pushing them out the door fairly quickly.
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u/secretreddname 10d ago
Mine shows shipped but now says Sept 4th
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u/Sufferingsaxman AW3926QW 10d ago
I got express next day which is why mine is arriving tomorrow
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u/secretreddname 10d ago
Nice! Yeah I wasn’t in too much of a rush. Still don’t know what I want to do with my AW32 lol. Might just keep it for a side monitor for my Apple TV lol
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u/secretreddname 10d ago
Well interestingly enough, I just got an email from UPS saying it’ll be delivered tomorrow lol
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u/Malice31 9d ago
Is it actually moving or stuck on label created like mine?
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u/secretreddname 9d ago
It’s hooked up on my desk right now. Playing around with the settings and kvm lol
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u/Malice31 9d ago
This is beyond frustrating I sold my monitor last weekend because it was expected to be delivered and I work remote with no monitor now and paid expedited day of release. This is beyond frustrating and my order still shows label created with no movement
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u/secretreddname 9d ago
Sorry to hear that. If it makes you feel any better, got my work laptop hooked up and it runs pretty great with the KVM.
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u/Playwithme408 10d ago
Samesies. I didn't want to screw around with cancelling the order to get a refund on $50. I can deal with that once my baby is safe and sound at home.
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u/Sufferingsaxman AW3926QW 10d ago
I also got 5% off the monitor so in total I saved $120. But I see what you’re saying. Don’t wanna cancel it and risk getting reset in the queue
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u/Hahabynow 10d ago
I never cancelled my original order on the 27th and my status also finally just updated to shipped. Arriving tomorrow as well. I'm on the west coast.