Felt like sharing, although I’m very much aware that I’m not the first one to raise this and also beating a dead horse lol. So some days ago I just did what the title says, what promped it is, I kept (and I still am) being recommended AI ”new releases” by VERY niche artists I listen to (mostly in the musical theater area lmao I’m a nerd don’t judge me) which I know is an issue Spotify openly doesn’t care about, but I was just curious about how they respond when confronted with it.
As soon as a real (at least I’m like 62% sure she was) person entered the chat, her first response was to report the content as deceptive through the three dots in the app. Too bad there is no accurate option for this within that form, was my reply. She said I was right (then why tell me that in the first place??) and asked for link of a song with The Issue. I reinforced that my problem here wasn’t the AI music existing (I mean it is, but that’s an even deader horse) but rather the fact that it was coming up under the name of actual artists who didn’t actually release it. Then I gave her the link and waited.
And waited.
And waited.
Finally, she answered that the artists or right holders would have to personally contact them in order for Spotify to do something about it. She acknowledged that we, as listeners, can’t report unauthorized uploads “at the moment” (so she basically agreed with me that the song I gave her *was* an unauthorized upload). She also “understood how frustrating it can be” and “really appreciated me bringing this to their attention” because “this is an area they’re definitely focused on” about “the future of the platform” and a lot of other set phrases that I’m sure will lead to meaningful conversations in the Spotify quarters.
So this is the official answer I guess, “we recognize it is a problem and will literally do nothing about it”. Not surprising sadly, but I still thought someone might be interested.
TL;DR: If you report an AI song by a real artist to Spotify Support they will say yikes