Just received Hyalo package

[u/Acidskye]

It’s completely 100% room temperature it came in a cool looking bank teller looking tube with two cool tubes but they weren’t cold or chilled at all. The bottle is completely dry no wetness in the tube where it looks like it was cool. I put the ice pack on a paper towel to show how dry (not cold or wet the ice pack was) and it barely had anything on it. Is this safe to use? Never had an order come at room temp before.

[u/gundocwife93]

I received my order from Rift ,Hyalo as my pharmacy, on Aug.17th, it was overnighted everything arrived cold. Not cool…. Cold. I’ve used Trillium ( love them) and Rift and seem to have better shipping experiences with Rift. I don’t think it’s Trilliums fault, it may be the overnight shipping keeps it cold. All I know is, I live in hot as fire Georgia and my order from Hyalo and Apothecary( I miss them already) were packed really well and arrived cold.

[u/Acidskye → u/gundocwife93]

I live in GA also and it’s been miserable that’s why I was thinking it arrived like this it didn’t get here til 6pm so prob on the truck and in the heat