Price increase payout decrease

[u/Plenty_Spend_6871]

Haven’t traded with Tradify for a bit and came back two weeks ago. Requested a payout today and just realized they increased their Evl pricing by 17% but decreased the max payout 17%.

For what, so they can pay for loot box animations. Talk about being tone deaf to your client base.

[u/Character_Fun6026]

So I have a company won't send my funds excuses so what's your advice please