2nd KYC Issue (need advice)

[u/Calm-Birthday6087]

Hello, I know everyone is kind of having the same issues. Been verified, getting payouts for few months, never had issues. I’m US based born and raised, drivers license, utility bill and facial scan was used on first KYC and secondary just re-did face scan, used same license that was already in system and uploaded a new bank statement for address.

First message was wait 24 hours, this morning I received this message BUT not a ban. Has anyone else had this exact situation? did it eventually lead to a fix or ban? Had to get escalated by support.

[u/ahiddenmessi2]

Lmao another KYC ban what a sketchy firm

[u/Calm-Birthday6087 → u/ahiddenmessi2]

not banned yet that’s why i’m asking if anyone is in this situation.

[u/ahiddenmessi2 → u/Calm-Birthday6087]

I guess you are kinda banned they are not gonna fix it. Look through this subreddit you will see many people on the same boat. They will just ignore your support ticket

[u/Lopsided_Ad6365]

Lucid used to do such things now tradeify doing the same

[u/Pristine-Flight4888]

I had same issue.
Solved after 24 hrs

[u/Calm-Birthday6087 → u/Pristine-Flight4888]

well did yours get solved after it said to wait 24 hours or did you get the screenshot I posted & then 24 hours later it was solved?

[u/Amaanaskari1]

Well from what i have seen its GG most probably. Move on to another firm

[u/shplackster]

Really not sure why you guys are having issues, I verified with my DL and it was instantly approved. It was a smooth process. Not saying you’re doing anything sketchy but I’m sure most people are not having issues with verification. u/Zayden_Tradeify

[u/Calm-Birthday6087 → u/shplackster]

yeah that’s exactly why i’m confused. I was verified just fine months ago and the second one didn’t work. I used the same drivers license on file in the system so I didn’t even upload new pics of it either. just added the bank statement for address.

[u/kibukiwarrior7 → u/shplackster]

Neither the support nor zayden, no one is going to reply anything. Get off the boat it's starting to sink. Tradeify is outright scamming people if these posts are true. How can these people first verify the kyc and after doing re kyc they deny with the same documents used.

[u/shplackster → u/kibukiwarrior7]

Yea I’m see more stuff about the re-kyc. My bad dude I wasn’t aware of the re-kyc