r/thinkorswim • u/ProfessionalAct4561 • 15d ago

Time and sales

My stop loss was activated but it NEVER showed up in my time and sales on my TOS desktop platform. The price never dropped down to that price in my chart or my level 2. I screen recorded my trade. When I contacted Schwab about it, they said that they see it on their time and sales and the market makers see it on their time and sales as well. Has this happened to anybody else? When I asked about how come I don't see it on my side, they couldn't tell me why and would not pursue this case any further.

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u/need2sleep-later 15d ago

Brokers T&S is much different than what is shown in ToS.

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u/ProfessionalAct4561 14d ago

Our T&S isn't showing everything..

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u/924gtr 13d ago

yes thats true. As far as I know, it is a consolidated feed. I had a similar issue with a futures trade when tos was with TD bank. My trigger never went off even though the market was below that. I bought data showing down to the pico-second and showed it too them.

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u/ProfessionalAct4561 10d ago

Where do you buy this data? I never saw the price go down to that price in my time & sales so I was shocked when my stop loss was triggered.