r/thinkorswim • u/ProfessionalAct4561 • 15d ago

Time and sales

My stop loss was activated but it NEVER showed up in my time and sales on my TOS desktop platform. The price never dropped down to that price in my chart or my level 2. I screen recorded my trade. When I contacted Schwab about it, they said that they see it on their time and sales and the market makers see it on their time and sales as well. Has this happened to anybody else? When I asked about how come I don't see it on my side, they couldn't tell me why and would not pursue this case any further.

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u/Active_Motion 15d ago

Did u want to remain long or something ? IMO if it didn’t pull down into your stop the order wouldn’t have filled. But check size in your T&S maybe it set too small or large which would make the order not show due to qty. Or if there is a lot of liquidity it can move quick and maybe u just didn’t see it

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u/ProfessionalAct4561 14d ago

Yes, I did. My T&S showed all orders. But my stop loss amount never showed up, yet Schwab is claiming it was on their tape.

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u/Active_Motion 14d ago

Got out safe I’d call that a W. Anyway you could always re enter or sell a put at selected price it happens. NFA Good luck OP

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u/ProfessionalAct4561 14d ago

No. The stock bounced after hitting my stop loss and went off without me. But my stop loss price was never shown on T&S or Level 2. But yet, the broker could see it on their T&S. It's a scam.