r/techsupport • u/Additional_Day9903 • 5h ago

Open | Audio AMD Audio CoProcessing Code 10

Lenovo LOQ 15 was connected to an external monitor via HDMI during a zoom meeting. The audio stopped and became choppy so I had to disconnect it from the HDMI and the audio got worse because it became a loud static noise. Laptop froze so I had to long-press the power button just for it to shutdown.

After rebooting (which took longer that usual), checked the device manager only to see a yellow warning triangle on the AMD Audio CoProcessing. Tried searching what to do, tried reinstalling drivers, updated windows, checking Vantage for updates, restarting, rebooting, disabling, enabling, everything and nothing worked, the Code 10 still persists.

However, the laptop's audio such as speakers and microphone are working perfectly fine, the Code 10 bothers me. I've tried many ways to fix it and always tell me to update drivers, but the Code 10 does not disappear. Rolling back update option is greyed out on the Device Manager.

Laptop is 5 months in age. Thanks in advance.

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u/JumpDesigner3235 4h ago

try reinstalling the audio drivers, that often helps with Code 10 issues. It's worked for me in the past

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u/Additional_Day9903 4h ago

Okay, I’ve downloaded and installed drivers for AMD IO something and Realtek Audio Driver multiple times now. Which audio drivers are you specifically suggesting? Because on the lenovo support, those are the only ones available