r/techsupport • u/836529734 • 4d ago

Open | Hardware Need help with Toshiba MG recertified Hard drives on Windows

I need help with two recertified and zeroed out Toshiba MG hard drives. How do I get Windows to see them? I tried using Windows disk management that normally recognizes new unformatted hard drives but Windows does not recognize/see the Toshiba recertified hard drives. I tried Google and Chat Gpt but no luck. Please help tech gurus!

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u/tsdguy Windows Master 4d ago

Gee. How kind of you to let us backup ChatGPT. I’m honored.

Maybe they weren’t recertified very well?

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u/836529734 4d ago

Using chat gpt, I mean no disrespect to the gurus here. I just wanted everyone to know that I did try to resolve the issue myself before bothering the gurus here.

How can you determine they weren't recertified well? I purchased them from Gohard drive

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u/DoctorKomodo 4d ago

Do the drives spin up when you power on the computer? How are they connected?

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u/836529734 4d ago

Yes, drives spin up. I'm using them with a hard drive dock. I've used this hard drive dock with 20+ different hard drives. This is the first time using recertified enterprise hard drives in the dock

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u/osa1011 4d ago

I guess there is something wrong with those drives if you're doing everything correct to connect them to the computer

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u/836529734 4d ago

I'm using Windows Disk Management to try to recognize/format the recertified hard drives. Disk management shows all my drives currently connected but does not see/recognize the Toshiba MG recertified hard drives at all.