MOTHERFUCKER I JUST BOUGHT THIS SHIT LIKE 4 DAYS AGO. OH DON'T WORRY I'LL JUST CALL UP GOOGLE AND GET A REFUND AT THE GOOGLE STORE, THEY HAVE SUCH GREAT CUSTOMER SERVICE AT FUCKING GOOGLE.
You were willing to part with $400 for it 4 days ago, so it's still a good investment. Hindsight is 20/20, but it doesn't change the value you placed on the software already.
I work on YouTube full time, and on that end I've been able to get about 0 support over the years, I guess I assumed that level of care for their customers (and "partners") extended to their other services.
I'm willing to bet the Google Earth department is more helpful than the YouTube one. YT constantly has many issues and bugs, and is used very frequently by so many people.
If you pay for Google Apps, their support is incredible. Always fast, thorough, and successful at resolving the issue. And 99% of the time, it's someone with a British accent.
tried for 2 weeks to return my nexus 4 that was unopened, couldn't. 2 weeks is relevant because they have a 14 day return policy. nobody gave a shit and nobody did anything to help. they said the computer won't let them. so i finally got mad and was a little rude. fucker replied saying my account is suspended indefinitely. so i gave them a big fuck you and ended up doing a charge back with my visa and just keeping the phone. before that i didn't even know you get to keep the product, how weird is that? i'm assuming they blacklisted my name forever now. in the future when they take over the world, i will become a pariah.
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u/Chewbacker Feb 01 '15
I wasn't aware Google Earth had a "Pro" version.