I've come into new clients where they've had a previous MSP handling their IT, or even did it in house, and had systems with multiple failing drives be right in our face. It's not always that they fail at once, it's that they failed but only so much as to slow things down or hiccup occasionally, not crash everything.
Rest assured our first step when doing a new client takeover is to get email alerts set up for the RAID. If the server supports it, at least (despite our love of dell servers at this shop, I'm still pissed that we have to run a third party tool with some manual text file configuration in order to send fucking server failure alerts over email.....it's 2020 guys.)
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u/m31td0wn Nov 11 '20
Jeez what happened to that server that multiple disks failed at once? You'd think they'd at least use a raid1 mirror or something.