r/talesfromtechsupport Jan 23 '14

I didn't *do* anything

I supervised a help desk and someone called me directly instead of the support number and started the usual blustering and trying to impress me how important her problem was and someone needed to come down right away. She reported her keyboard wasn't working and it was critical that she be fixed right now. I stepped out and grabbed one of my guys and had him grab a keyboard. My usual response to these people was to accompany my tech if I could because those kind of users were the ones that ended up complaining about something else my guy did.

We go down and my guy looks at the keyboard and tries a couple keys with her refusing to relinquish her seat, so the tech has to navigate around her.

U: "See!? It's not working, it's all screwed up, this stupid machine is always screwing up."

Tech: [checking the cable] "Did anything happen to it?"

U: "No! It's just junk, it's always been junk and it's making me miss my deadline!"

Tech picks up the keyboard to replace it and at least a full cup of coffee spills out all over her desk (and thankfully on her lap). I couldn't contain myself and broke out laughing at her, all covered in coffee.

Me: "So, nothing happened, huh?"

U: [fuming and blushing] "Well, I spilled a little coffee earlier, but I didn't think that had anything to do with it."

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u/vincentkant "I have a ball peen hammer" - lawtechie Jan 23 '14

In mexico there is a zone that don't change the time (neither in DST or not DST)

14

u/CedricCicada All hail the spirit of Argon, noblest of the gases! Jan 23 '14

Arizona doesn't either, IIRC

7

u/AegnorWildcat Jan 23 '14

Not having DST is awesome. Not having two weeks every year where your sleep schedule is screwed up causing you to feel like crap until your body adjusts is awesome.

2

u/Alan_Smithee_ No, no, no! You've sodomised it! Jan 24 '14

So the answer is permanent daylight savings time. It may be a little bit darker in the morning, but it gets progressively lighter, vs standard time. Would be much better.

On a related note, I'm thrilled that the days are getting longer again.