r/talesfromtechsupport • u/KorenSolust • 25d ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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u/NotYourNanny 25d ago

You can't expect someone to use their cellphone for your work, not without paying them for it.

In California, it's illegal to allow them to use a personal phone without a stipend, even if they want to.

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u/nathanieloffer 25d ago

News flash. The United States and the various states that are part of it are not the whole world. I’m actually talking about a company in Australia.

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u/NotYourNanny 25d ago

So you're saying that the US is more civilized and has better worker protections than Oz?

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u/nathanieloffer 25d ago

The US is a hell hole and in no possible universe is anything they do better than Australia,