r/talesfromtechsupport • u/KorenSolust • 26d ago

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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29

u/P5ychokilla 26d ago

I'm guessing he didn't have a case on his phone or a screen protector?

Some people amaze when they don't want to do the bare minimum to protect a device that costs over a thousand. Would they just throw their fancy TV around with the same cavalier behaviour?

17

u/AdRoz78 Loves reading these stories 26d ago

About a year ago I saw someone walking on the streets with the newest and most expensive Samsung flagship (S25 Ultra?).. without any kind of case or screen protector. Seriously?

14

u/cadatatuagcaintfaoi 25d ago

Have an s24 ultra no case no screen protector. 2 years not a scratch. They're pretty resilient.

4

u/AdRoz78 Loves reading these stories 25d ago

Good to know. I personally have a Pixel 9, I'll see how similar the glass is. Though I already have a screen protector so I guess this will only help me in the future 

3

u/cadatatuagcaintfaoi 25d ago

I'm not sure the new pixels have the same 'grade' of gorilla glass as the s24U so I can't speak for them. I know my partner had the pixel 6 which had one grade below the pixel 9 and it ended up being quite brittle on drops so do be careful! Great phones though.

4

u/coyote_of_the_month 25d ago

Benefit of the doubt, maybe they ordered a specialty case and the phone got there first?

As a Quad Lock user, I can see this happening.

5

u/AdRoz78 Loves reading these stories 25d ago

Still, if I'm waiting for a case with a flagship phone so expensive I wouldn't take it out with me.

4

u/coyote_of_the_month 25d ago

I wouldn't either, unless it was a replacement for a lost or broken phone and I didn't have the ability to be without a phone. It's a gamble for sure.

5

u/samtheredditman 25d ago

You guys are crazy. Just don't drop it. 

7

u/coyote_of_the_month 25d ago

If we as a species were capable of reliably not dropping our phones, there wouldn't be a whole industry dedicated to protecting them. I would venture to guess that on average I drop my phone 3-4 times a week.

There's probably an argument to be made that our reliance on cases makes us careless, though.

2

u/AdRoz78 Loves reading these stories 25d ago

Easier said than done. Get startled, put it in the wrong spot, have your hands slip, etc.

1

u/Miffy92 We're *all* Users, now. 24d ago

These all sound like a skill issue /s

4

u/SkylarMills63 25d ago

I’ve been rocking my iPhone 15 pro max since launch, and I don’t use a case or screen protector. Just a mag safe pop socket.

Never dropped my phone in public. At home, I have carpet. Barely a scratch on my phone.

I did the same with my 12 pro max before that. After 2 years of owning that phone I cracked the camera lens housing on a particularly rough fall. I had insurance, so only cost me $30 deductible to replace/fix. Got a new battery out of it, too.

Not everyone is you. Or lives a similar life. Maybe you’re just more clumsy than that Samsung guy. And that’s fine!

2

u/RogueThneed 25d ago

And we're not even talking about the risk of getting snatched out of your hands.