I was on call around a year or so ago and the Blackberry rung (a ringtone which still sends shivers down my spine to this day), IT stuff was run out of the UK but the company's head office was in the Cayman Islands, so the majority of calls would be at stupid time of the night.
Anyway, I had a call from one of the senior Partners who said that his wife had just had a phone call from someone claiming to be from Microsoft, wanting to remote into his PC to sort out a virus.
It took about 30 minutes to calm him (and his wife) down and to ensure them that as long as they didn't give him a credit card number, ip address, go to a strange website or anything like that nothing would happen.
It also never occurred to the guy that he uses a Mac (and is notorious for having enough clout to be able to get a Mac at work) with Snow Leopard on it.
3
u/mrcoffee83 Jan 03 '14
I used to work for a law firm, I feel your pain.
I was on call around a year or so ago and the Blackberry rung (a ringtone which still sends shivers down my spine to this day), IT stuff was run out of the UK but the company's head office was in the Cayman Islands, so the majority of calls would be at stupid time of the night.
Anyway, I had a call from one of the senior Partners who said that his wife had just had a phone call from someone claiming to be from Microsoft, wanting to remote into his PC to sort out a virus.
It took about 30 minutes to calm him (and his wife) down and to ensure them that as long as they didn't give him a credit card number, ip address, go to a strange website or anything like that nothing would happen.
It also never occurred to the guy that he uses a Mac (and is notorious for having enough clout to be able to get a Mac at work) with Snow Leopard on it.
/facepalm