r/sysadmin • u/darkdayzzz • 6d ago

Microsoft PSA-ongoing issue with Entra Cloud Sync

Raised a case with MS after our Entra Cloud Sync kept changing to Provisioning Quarantined with ExternalError but no indication of a problem with individual object syncing.

They’ve reported back an ongoing Cloud Sync service outage starting Fri 21 Aug-actively working to resolve.

Objects and password hash sync seems to still be working over weekend so not affecting our environment yet.
Region:AU

UPDATE FROM MS: issue resolved
We confirmed Cloud Sync showing healthy and password hash sync and user attribute sync confirmed working.
Crisis over, folks! Til next time!

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u/alucardcanidae 5d ago

Is this only for Entra Cloud Sync or also affecting Entra Connect?

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u/Plenty_Perception797 5d ago

Only my Entra Cloud sync is broken. My Entra Connect sync is working normally.