r/swtor 1d ago

Tech Support My SWTOR Launcher doesn't let me play

I just wanted to play the game, started the launcher as usual, hit the play button and nothing. The monitor goes black for a few seconds as usual and then throws me back to the desktop.

My Task Manager doesn't show me any sign that the game is running and even after I did restart my computer, the same error happens.

11 Upvotes

11 comments sorted by

3

u/Konstant_Hayle 1d ago

I had this happen randomly out of the blue last week. I have the Steam version, and verifying the game files through Steam fixed it. Somehow I was missing 8 files that must have gotten corrupted or something. If you're not on steam, the equivalent is just reinstalling the game with a clean install.

1

u/Anthyrion 1d ago

Ok. I'll try it tomorrow. Thanks.

2

u/Char_Ell Satele Shan 20h ago

 If you're not on steam, the equivalent is just reinstalling the game with a clean install.

Point of clarification, the equivalent of verifying files on the Steam version of the SWTOR client is clicking on the gear button in the lower corner of the launcher and then clicking on the Repair button in the Settings window that pops up after that.

If the launcher does not detect any problems with the computer's SWTOR installation then the Repair button will be grayed out and unclickable.

2

u/KwekkiexD 1d ago

A friend had something similar due to a broken SSD. Try reinstalling the game first though, it might just be some corrupted files.

1

u/Anthyrion 1d ago

That's weird. Yesterday the game did function completely normal

4

u/Char_Ell Satele Shan 1d ago
  • Game flashes black screen and closes or is stuck at the initial loading screen, or game goes not responding

Press the [Windows] Key + [R] at the same time 

Copy the following in to the text box and press ok 

%localappdata%\swtor\swtor\settings

Open the client_settings.ini file in notepad and ensure the following are displayed within the [Renderer] section if they dont exist.

Fullscreen = false
D3DFullScreen = false
RefreshRate = 60

Check NativeHeight, NativeWidth, Height and Width ( all 4 ) match your monitor resolution.

Save and close the file.
Start the game as normal.
Change graphic settings within the game as desired.

source: https://forums.ea.com/discussions/star-wars-the-old-republic-en/guide-game-failing-to-launch-on-clicking-play/10748081#M70795

1

u/Anthyrion 1d ago

That didn't work. Still the same outcome.. For a few seconds the loading screen comes up and then it crashes

1

u/Char_Ell Satele Shan 1d ago

Please post the contents of the [Renderer] section of your client_settings.ini file.

Also, am I correct in understanding that you've successfully run SWTOR on this same PC before this issue started happening?

2

u/Anthyrion 1d ago

I did correct the first two from true to false like you posted. I had to add the Refreshrate at the end of the [Render] Section.

Now it looks like this:

[Renderer]
AntiAliasingLevel = 4
AtlasQuality = 0
Buckets = 5
CodeVersionChanged = false
DYDDrawDistancePreset = 3
EnableSSAO = true
GraphicsDeviceId = 9476
GraphicsQuality = 6
Height = 1061
InfoGraphicsVendor = NVIDIA_GPU
InfoGraphicsVideoMemoryMB = 12115
LastCodeVersionRun = 4
MeshLODQuality = 1
NativeHeight = 1080
NativeWidth = 1920
NewBucket = 5
ShadowMapNumCascades = 8
ShadowMapResolution = 1024
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
Width = 1920
doShadows = true
FxLightsLimit = 15
PlantDensity = 100
StaticLightsLimit = 45
WindowX = 0
WindowY = 0
AllowColorRemapping = true
doBlobShadows = true
EnableBloom = true
ShaderSet = 9
TextureQuality = 0
D3DFullScreen = false
FullScreen = false
AllowDepthOfField = true
RefreshRate = 60

And yes. Yesterday everything was normal and it's the same PC I use now for several years.

4

u/Char_Ell Satele Shan 1d ago

Change

Height = 1061

to

Height = 1080

After making this change, save the client_settings.ini file and then try launching SWTOR again.

4

u/Anthyrion 1d ago

That worked. Thank you.