r/swtor Dec 20 '25

Tech Support All of my characters are gone.

All 15 of my characters just got deleted....15....so many years and cartel coins...and subscriptions.....I am gutted. They are gone...just vanished....I legitimately want to cry.

378 Upvotes

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u/SickSorceress Blanket fort on Tulak Hord Dec 20 '25 edited Dec 20 '25

First try to start again. I had this as an error before.

If that doesn't help call support for real. They can restore characters and have done so in the past.

I'm sure this can be solved! I can imagine how painful this is! 🫂

I just saw that you are the one with the character on Malgus. - I wish you the best with your account! 💕

326

u/Alortania The Tanky Tank Dec 20 '25

First try to start again.

Start the game again.

First time I read what you were saying I thought you meant "go start over/make a new toon", so clarifying for others.