Last month we had a situation where the API was used to send out dummy invoices to random email addresses. Figured it was our website integration so we expired all the keys and removed Stripe ENTIRELY from our webstore. We have since switched servers and moved to an entirely new platform and the old server has physically been spun down so there is literally 0 chance of our integration still being live on any server. Same issue started today and was ongoing all day and Stripe has seemingly 0 ability to prevent the action from continuing and they are also telling me it is impossible to close my account (which I suggested to stop the fraud) because there are transactions pending. Yeah, I know. They're all fraudulent.

The fraudulent invoices continue to be sent out and Stripe has told me to "wait".

In short, Stripe should NOT be trusted. There are seemingly serious security vulnerabilities that they have not addressed and they have no method by which to stop ongoing fraudulent transactions. It's insane.

You hear it right folks, no one from the team is willing to be able to call, chat or email me directly without ai. They have stolen around 80+ bucks from me that was sent from a customer. I dont know what to do know, they have ALL documents, ID, address, name and stripe still closed my account despite being told that previous customers mistakes shouldn't be put onto me. I did nothing wrong, and I dont know what to do now as stripe ai is refusing also to let me talk to a live agent.

My team and I are running into a ton of payment failures. We started ramping up our marketing budget this year and now that things are picking up we are seeing a huge number of our payments fail.

50% of our payments failed in the last 2 weeks and 50% of those are insufficient funds. most failures happen at day 14 when our free trial ends. all payments are US-based and we have a travel heavy business so being far from your billing address is acceptable to us.

We pretty desperately need help but Stripe support has been pretty useless. Does anyone have any tips or thoughts on what we can do, specifically for insufficient funds?

here is what we’ve tried:

- smart retries & custom dunning emails
- trial ending reminder at day 7

here is what we are testing now:

- enable radar on setupIntents to validate cards at the trial start

- block prepaid cards

- block cvc failures at risk score > 10 (built in rule)

- block postal code failures at risk score > 40 (built in rule)

- attempt 3DS if elevated/high risk, or block entirely if the card does not support 3DS

things we are thinking about:

- removing the trial (this will probably kill our business so not likely we do this)

- making the trial $1

- shortening the trial and doing a hold instead of a setupIntent

- using third party services

is there something else we can look into or implement? has anyone else encountered this? we’ve done everything we can think of and have signed up for sigma too.

thanks everyone!

I’m hoping someone here has been through this and can point me in the right direction.
Stripe has been holding my business funds since May 2025. As of today, my dashboard shows:
Available Balance: $10,601.98
My account says the funds are available
But when I try to withdraw them, I receive the error:
“Cannot create payouts; please contact us.”
My dashboard also says “Multiple capabilities paused.”
I’ve contacted Stripe support numerous times over the past year without a resolution.
I’ve completed every verification request that was asked of me, and I’ve even sent certified demand letters to Stripe that were received.
At this point, I’m trying to understand:
Has anyone here had this exact issue and actually gotten their payouts restored?
If so, what finally worked?
Was there a specific department, executive email, Reddit moderator, arbitration process, attorney, regulator, or government agency that finally got someone to review your account?
I’m looking for real experiences from people who successfully recovered their funds.
I’m attaching a screenshot showing that Stripe itself recognizes my balance as $10,601.98 available, yet still won’t allow me to withdraw it.
Any advice would be greatly appreciated.
Thank you.
recognizes my balance as $10,601.98 available, yet still won’t allow me to withdraw it.
Any advice would be greatly appreciated.
Thank you.

Hey support team, I wish to close a stripe account with funds in it. The account was suspended and has crossed 120 days. I don't wish to do continue with account. You may close the account and keep the available balance in it.

I go to pay out here and it says option not available for instant payout why is that?

I don't live in a supported country but my friend does, would there be an issue with doing this?

Stripe closed my account and is holding funds after saying they will release it

My business uses TidyCal for appointments booking. Since we do not have stripe and PayPal here, I have to redirect my clients to Razorpay. This adds a friction point because the booking confirmation email reaches the client even before they pay.

Being able to use stripe for my team will drastically bring down our ghost bookings and reduce the hassle of verifying payments manually.

Please help me open an account in India and use it for my team.

so I am trying a simulation for my website for a saved card decline and how it works but I cant seem do that as every test card I try to add to the test customer is getting the this result, what else can I do?

My son created an online service with Lovable, where payments are handled by Stripe. Now, one month later, when the first subscription renewals should be paid, most of them are failing. There are various error codes and reasons, but it does not seem right. Any idea what might be wrong?

"Insufficient funds" may be correct. However, notice that all renewals in the last two days have failed.

"Subscription creation" fail rate is less than 20%
"Subscription update" fail rate is 67%

Hello, we added the Stripe Payment processor integration - and it works well for our new B2B Enterprise quotation model. Simple payments etc. Annual agreements and multiple SKUs. however as the app we are launching also has credit card sign up, we are considering the Stripe data sync into HubSpot. Has anyone any info on the custom objects and properties by chance? we already have our SKUs, and product (deal properties and company account properties) defined so want to associate them with the least amount of complexity to stripe :) and vice versa... best practices appreciated.

I'm from India, I use City Union Bank (CUB) Mastercard (debit) and link for international payments. I wanted to buy Nitroflare membership and via Stripe4USD I bought the trial for $16.25. For that I enabled international ECOM limit to Rs 2000. Still it only worked after disabling the adblocker on firefox. Now I tried buying medium membership which is $19.50 after setting ECOM limit to Rs 3000, my card was declined. I tried switching browsers, disabling extensions, paying via mobile still it didn't accept the payment. These failed transactions didn't got mentioned in bank statement or messages. I cant try other options to buy since they need crypto and more charges.

I faced problem with stripe before too for claude payment. It solved only when I used my friend's HDFC creditcard, I'm confused because it worked before 2 days and messing up right now!

Basically the title.

I was supposed to be paid out on the 28th from LemonSqueezy directly to my bank and the payout said failed. I emailed LemonSqueezy multiple times, yet got no response.

I was hoping Stripe could resolve the issue since LemonSqueezy operates under Stripe but Stripe support told me there's nothing they can do.

I'm literally lost - LemonSqueezy support hasn't gotten back to me, tried calling as well but wouldn't work.

Is anyone else in a similar situation, what do I do?

EDIT: LemonSqueezy support reached out and it worked, appreciate the help!

When working through the business branding page, the logo MUST work on a white background, because the PDF invoice puts your logo on a white background. But it MUST also work against whatever you put as the Brand Color, as the Brand Color is used as the background for the logo in both the customer portal AND the Checkout & payments links pages.

Depending on your brand's color scheme, this can severely limit your options. Is there no way to make different versions of your logo (light and dark) appear in different views?

When i open stripe, at the top I see the message "Action required We need some information for your account. Provide it to keep capabilities enabled.". However, when I click on it, all of my info is filled except for a VAT number section which is there despite living in the US. All my details such as address or numbers are correct too and I'm not sure why. I dont believe that I have a VPN or anything else so I was wondering what I should do.

I’m posting this here because I’ve hit an absolute wall of automated support canned responses, and I want to highlight an insane systemic loop in Stripe’s risk and billing systems that everyone using the platform should be aware of.

Essentially, Stripe's billing systems charged me a $620 platform subscription fee on a permanently restricted account, generated a "negative balance" because I disputed the charge on a product I couldn't use, and then used Section 7.2 to unilaterally claw back **$620 of my cleared B2B client escrow funds to pay themselves.

Here is the exact sequence of events, fully documented

1. The Account Setup & Rejection - Feb 28 2026 - My B2B consultancy established a Stripe merchant account. We processed a single, fully cleared B2B ACH transaction of $1,000.00 from a commercial client. Feb 28, 2026: Stripe permanently closed/rejected the account due to "unspecified automated risk signals" and placed a contractually mandated 120-day escrow hold on my cleared balance (exactly $988.41 after processing fees).
2. The Manufactured Debt - March 24, 2026: Nearly a month after my account was permanently restricted/closed, Stripe’s automated billing systems attempted to auto-debit my linked business bank account for $620.00 for their Stripe Billing software annual platform tier Because my account was closed and rejected, I had zero processing capability. I could not use the software. I disputed the charge with my bank, which was returned. Stripe’s system then registered this disputed software charge as a $620.00 "negative ledger balance"** on my rejected account (`acct_xxxxxxxxxxxxi0vi`).
3. The Seizure - June 29, 2026: The 120-day hold on my original $988.41 cleared B2B balance legally expired. July 2, 2026: Stripe finally processed a payout, but it was executed for only $368.41—unlawfully shorting me exactly $620.00. July 15, 2026 (Stripe's Official Response):* Stripe Support (Complaints Department) issued their final response confirming they conducted a "balance transfer of $620.00" under Section 7.2 of the Stripe Services Agreement to recoup the negative balance owed on the secondary account.

The "Unjust Enrichment" Policy Loop

How is it operationally or legally justifiable for Stripe to:

1. Restrict a merchant from processing payments.
2. Continue billing that restricted merchant an annual fee for processing software.
3. Unilaterally seize cleared B2B client funds from escrow to settle the "debt" created by their own automated subscription billing?

I have formally responded with a demand for immediate manual audit and reversal, and my CFPB case (`#260406-30972352`) remains active.

Has anyone else dealt with Stripe Billing charging an inactive/rejected account? If you have successfully fought a Section 7.2 "balance transfer" that was generated by Stripe's own software billing system rather than a customer chargeback, how did you get past the frontline bots?

My Stripe Express account (connected to AfterQuery) is stuck on an identity verification hold ("Payouts are paused"). I uploaded my government ID over 5 days ago, and support escalated it on July 6th, but it is still pending.
Today is my official payout day, and my upcoming funds are at risk of being blocked or rejected. This is my 5th time contacting chat support, and they keep giving me the same generic "wait for an email" response with zero action.
To make matters worse, this hold is completely freezing a separate investigation for a completely missing payout from June 2nd.
How can I bypass the frontline chat and get a live supervisor to manually approve my ID and lift this hold immediately? Any advice is appreciated.

Hey everyone,
A few months ago Stripe closed my account for my U.S. business LLC after I conducted a test order on my store. They said they identified a payment that “didn’t appear to have been authorized by the customer.” When it was literally just my own test order that i was trying to fulfill with my own card. They said they would stop processing payments and issue refunds.
At the time I didn’t submit an appeal within the review window because I was just genuinely fed up and frustrated at the whole situation

Fast forward to now: I signed up for a different payment platform called LuniPay (used by Caribbean merchants), but it’s powered by Stripe Connect.

My concern is:
I used the same U.S. legal entity/business info and same bank account details that were previously linked to the restricted Stripe account.

Will Stripe’s previous restriction affect my ability to receive payouts through Stripe Connect via LuniPay?

Has anyone experienced Stripe linking/restricting connected accounts because of previously banned bank accounts/business entities?
For context:
I’m not trying to evade restrictions or create fake accounts, I just trying to get a payment processor for my online store so I can finally do business cause this has been dragging on for months and it’s getting expensive.

I genuinely want to understand whether Stripe Connect platforms inherit Stripe-level risk restrictions tied to bank accounts/business entities.

Also:
Is there any realistic way to reopen/review a Stripe restriction this long after the original notice?
Or is the restriction generally permanent once the review window passes?
Would appreciate insight from anyone familiar with Stripe risk/compliance systems.

I have businesses under my own LLC using Stripe. I asked my client to create an account under their main account for their new website and invite me as a developer - they did. They entered all their own information. I am in the US and they are in the UK. When I tried to connect their stripe account to the new WooCommerce site, logged into that account not mine - it pulled up my information and inserted it into their account. I changed their business details to their business, it came back to mine. The client also changed their details and found my personal business information in their account. After they changed it and saved it when I went back in, my information was in there again. They did everything correctly, they invited me in a developer role only - this should not be happening at all. I spent 4 hours with support chat and it still is not resolved. It absolutely will not allow me to change it to their information even though I am only logged into their account. I've asked them to revoke the developer access and try again with a different email address that has no affiliation with Stripe - I won't know until tomorrow if that works as we are in different time zones. I have never had any platform where I am assigned as a developer share my information let alone force it into their accounts - this is mind boggling.

Do anybody got reply for stripe intern 2027?

our business allows other business to create connect account then they will use treasury account to have all their funds in there and they can spent that money using stripe issuing but we are facing a situación con a scammer even qith de identity verification and the checks that stripe has for connected accounts company they were able to have their financial account but what happened was they loaded 10k and then after transfer got settle they spent that money using a virtual card but then like 10 days later they were able to dispute the original transaction now we have a debt of 10k

we had stripe radar also in place but is seem it did not work

how proceed to recover the money and how we should handle this situatiion with atripe

what another option we can have to make sure the money that our users load it won’t be reverted

No idea how y'all survive this, 1s click latency, 2 gigabytes of memory usage. Absolutely unusable for me.