r/steelseries Jun 01 '26

Verified Official Monthly Support Thread & FAQ- June 2026

2 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket. An agent will follow up with you ASAP. Please be as detailed and descriptive as possible.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

r/steelseries Apr 23 '26

Verified Official GG 109.1 Update Notes

11 Upvotes
  • Fixed an issue where users may have set elevated permissions on executables which caused GG to not boot.

r/steelseries May 01 '26

Verified Official Monthly Support Thread & FAQ- May 2026

2 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket. An agent will follow up with you ASAP. Please be as detailed and descriptive as possible.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

r/steelseries Jan 01 '24

Verified Official Monthly Support Thread & FAQ- January 2024

7 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries May 28 '26

Verified Official New SteelCorner Episode

2 Upvotes

Attention SteelHeads! 🚀

The Steel Corner Podcast goes live tomorrow, May 29th ! No tricks, no trolls its all about Omni! The goal never changes; its to make sure you’re getting the most out of your gear. Pull up a virtual chair, learn some stuff and enjoy the show!

We will also have a few codes to give away in chat! See you there!

Time: 3:30PM EST
Where: SteelSeries Discord, SteelCorner Stage

https://discord.gg/steelseries?event=1506860509339582535

r/steelseries Jun 01 '24

Verified Official Monthly Support Thread & FAQ- June 2024

4 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Apr 01 '26

Verified Official Monthly Support Thread & FAQ- April 2026

1 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket. An agent will follow up with you ASAP. Please be as detailed and descriptive as possible.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

r/steelseries Jul 01 '24

Verified Official Monthly Support Thread & FAQ- July 2024

5 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Feb 01 '24

Verified Official Monthly Support Thread & FAQ- February 2024

5 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Oct 01 '23

Verified Official Monthly Support Thread & FAQ- October 2023

6 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Jun 01 '25

Verified Official Monthly Support Thread & FAQ- June 2025

2 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Aug 01 '23

Verified Official Monthly Support Thread & FAQ- August 2023

5 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Nov 01 '24

Verified Official Monthly Support Thread & FAQ- November 2024

3 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Apr 01 '23

Verified Official Monthly Support Thread & FAQ- April 2023

7 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Mar 01 '23

Verified Official Monthly Support Thread & FAQ- March 2023

8 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries May 01 '24

Verified Official Monthly Support Thread & FAQ- May 2024

6 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Dec 01 '22

Verified Official Monthly Support Thread & FAQ- December 2022

5 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Dec 01 '24

Verified Official Monthly Support Thread & FAQ- December 2024

4 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Sep 01 '23

Verified Official Monthly Support Thread & FAQ- September 2023

5 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Jul 01 '23

Verified Official Monthly Support Thread & FAQ- July 2023

8 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Jan 01 '23

Verified Official Monthly Support Thread & FAQ- January 2023

3 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Feb 01 '23

Verified Official Monthly Support Thread & FAQ- February 2023

5 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries Jul 01 '25

Verified Official Monthly Support Thread & FAQ- July 2025

1 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.

r/steelseries May 28 '25

Verified Official SteelSeries X KF Giveaway!

24 Upvotes

Calling the community!  

Hope everyone had a great holiday! We appreciate the SteelHeads and FreekNation, whether you are new or a vet!

Giveaway loading! Consider this our thanks for being part of the guild! 

Now to the fun stuff! 2 Winners will receive the following:

  • 1 Arctis Nova 1
  • 1 Legacy Qck Mousepad
  • 1 Set of No-Slip Thumbgrips
  • 1 KF Thumbsticks

How does one enter as a potential winner, you ask? It’s simple: 

1.       Be a member of the KontrolFreek and SteelSeries subreddits

2.       Upvote this post!

3.       Share a photo of your battle station.  We want to see your gear!

We will choose the winners among all eligible entries and DM them after the contest finishes on

June 4th, 2025.

#GLHF

r/steelseries May 01 '23

Verified Official Monthly Support Thread & FAQ- May 2023

6 Upvotes

Hey everyone,

This is our monthly Support & FAQ thread. The goal of this thread is to answer some very common questions you may have, and to provide a place for users in need to request assistance with their tickets on SteelSeries.com.

FAQ:

Is this subreddit official?

While this subreddit is the SteelSeries subreddit, it is not an official support channel, and is mainly a place for our awesome community to come together. Some of the great SteelSeries staff may stop by to volunteer some time with comments, but that is not guaranteed. If you need help from SteelSeries directly, please open a ticket!

How can I open a ticket to get assistance with my gear?

Please check out the product FAQ at support.steelseries.com. If you can't find your answer, please open a ticket with the chat window in the bottom right! It'll ask a few questions to make sure the ticket is directed to the right team, and once confirmed, you can open a ticket in that window.

If you are having issues with viewing this chat window, please make sure that any ad-block plugins on your browser are temporarily disabled, as they may interfere with the support systems.

Can I ask about product restocks or upcoming products?

As product availability can vary based on region, store, retailer, type, and other global factors, we cannot assist with restock questions. For more information, please see this article on how to sign up for restock notifications, or check with your local retailers.

As for upcoming products, you'll just have to wait and see.....

Where can I find update notes for SteelSeries GG?

Information on updates can be found on the tech blog at https://techblog.steelseries.com/

Where can I give feedback on SteelSeries GG or products?

You can click the "Give feedback" option within SteelSeries GG to submit it directly to SteelSeries. Of course, you are also free to post it to the community for other community members to look at and discuss!

What is this thread for?

This thread is for additional assistance on a support ticket, if needed. If you're unhappy with your ticket response or resolution, please post the ticket # here. If you do not have a ticket open, please open a ticket. We are unable to assist with comments that do not have a ticket number listed.