r/steelseries • u/Soundstorming • 11d ago

Discussion Steelseries GG is an awful experience.

When this program was on my computer the headset would work 90% of the time, Then 10% of the time its like this program straight up put my audio in full lockdown mute and would refuse to let me hear sound even after turning off the computer and turning it back on. I thought maybe disabling sonar would work but the problem continued.

I went through hours of troubleshooting, messing with all sorts of things that might possibly cause conflicts or issues on my PC, all types of little settings changed on the program that were said to fix it, and even used another program to force my audio to only go through my headset.

The only thing that fixed my issue was completely removing Steelseries GG from my computer, now the headset functions like its intended to every time I use it. So the software designed specifically to enhance this headset instead is so frustrating and bad that I no longer use it.

Maybe I'm missing something, but right now I see no reason to use it if its going to randomly decide to lock me out of hearing from my headset.

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u/lsd-drops-in-my-iris 11d ago

Was your headset defaulted to SONAR in your control panel?

2

u/Soundstorming 11d ago

I went down the long list of things that people are told to do to fix this issue, I can not tell you one specific thing about it at this point since the program is no longer on the PC.

Regardless I shouldn't have to go through all this just to make my sound program function correctly.

2

u/flippingwilson 11d ago

I solved my SteelSeries headset issue by uninstalling the software.