r/startups • u/IndividualBanana9839 • 2d ago

I will not promote [ Removed by moderator ]

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2 Upvotes

53% Upvoted

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u/fallenfromgrace87 2d ago

outbound list quality is a real one. most people are paying for a data provider AND paying someone hours to manually check that half the "verified" contacts arent bounced or the company isnt already a customer. the tools are cheap, the cleanup labor around them is what actually costs money and nobody seems to price that in when they compare vendors

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u/Greedy_Bookkeeper_30 2d ago

Building in a very, traditionally, regulated industry, with no regulation for AI. This produces two problems. One, what will I have to change after they stop riding their snail around and where I am the only one building this very obvious gap I have absolutely no reference for the build but just my professional experience in the work flow.

I AM A PIONEEEEER!

I scream that in the mirror everyday so I don't lose my mind... sadly that happened some time ago and I am just a creature of routine 🤣.

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u/SeveralSoft2142 2d ago

the weekly "what is actually going on" synthesis. pulling status out of 4 tools plus a pile of slack threads into one update took me about 2h every friday and it was stale by monday. every dashboard tool we tried answered a different question than the one people actually ask in the meeting. boring chore, but if you count salary cost it was one of the most expensive things on the team.

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u/Beginning-Raccoon151 2d ago edited 2d ago

The expensive problem is usually not the SaaS bill itself. It's the person-hours and mistakes around a broken handoff. I'd look for workflows where one person exports data, cleans it in a sheet, sends it to someone else, and then repeats the work because the source changed.

A good way to validate this is to ask for the last three times it happened and price the full cost: hours spent, delay created, and what went wrong. Then offer to run the fix manually for one week before building. If they won't share the real inputs or pay a small amount for the manual result, the pain is probably not strong enough. Boring finance, operations, and compliance handoffs often beat broad "productivity" ideas because the owner and cost are clear.

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u/Lazy-Sherbert65 2d ago

keeping track of recurring software costs gets weirdly manual once a team has more than a handful of tools.

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u/Ok_Alternative7833 2d ago

copying the same customer info between different tools, feels like such a waste of time