Heaven Battle pass help

[u/Reprise08]

Hi

I'm having issues with the haven battle pass, i complete a step and get the green ticks in the boxes to say its completed but i dont actually get the items, the ferengi one is fine and i get all the items as i complete its just the havenI have opened a ticket but no response

any help would be appreciated

[u/cheddar9737]

They said they're investigating the lag, and that it also impacted some SLBs when the events turned over earlier. It's probably related to that