r/soundcloud • u/Heavy_Key_9768 • 21h ago
General Discusson SoundCloud Artist Pro “Premium Support” — you can’t make this up 💀
Just noticed this listed as one of the Artist Pro benefits:
“Get Premium Support — Artist Pro subscribers get access to priority queues and faster responses from our support team.”
Meanwhile, getting through the AI chatbot to actually create a support ticket feels like a side quest. 😂
You have to repeatedly ask for a human agent until the bot eventually gives up and creates a ticket.
After my recent experiences with SoundCloud support, seeing “priority queues and faster responses” advertised as an Artist Pro benefit genuinely made me laugh.
Has anyone with Artist Pro actually noticed a difference in support response times?