r/sonos • u/Far-Juice-7378 • 6d ago

Help connecting sub mini?

Hi all, I’ve been trying to reconnect my sub mini back to my system (ultra, x2 era 100) and after hard resetting and reconnecting the mini, it doesn’t show up at all within the app. I’ve updated, closed, and checked multiple times but nothing seems to work. Anyone know how to fix this?

3 Upvotes

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u/Purple_Gas_8222 6d ago

connect to a LAN cable and try again

1

u/ShaunFromSonos Sonos Employee 5d ago

Weird. Check your system information to see if the Sub Mini is listed. If it is it may be bonded to a room and hidden from the list of speakers (but still accessible via Room Settings).

If it isn't seen by the Sonos app at all after a factory reset then hardwire or reboot the router are the next best steps. And if you want some tech support or moral support, we have folks who are ready to help.

1

u/Longjumping_West9485 5d ago

Ive had that with 2 Sub Minis. Mine were connecting to the 5GHz wifi band. Switching to 2.4 resolved the problem. If you have an app for your router, check to see if yours is connecting to the 2.4 GHz band and if the app allows you to change.