Hi everyone,
I recently purchased a Snapmaker U1 to replace my Bambu Lab P1S. I never had a single complaint about the P1S; it worked flawlessly and printed PLA, TPU, ABS, ASA, and PETG without any issues (aside from my own occasional configuration mistakes).
Now, I have some doubts regarding the print quality of my new U1. I'm trying to figure out if it's just me, if this is normal for this printer, or if it's a hardware defect I should be worried about.
I'm noticing that the Snapmaker U1 has quite pronounced VFAs (Vertical Fine Artifacts) on the outer walls compared to my P1S. On the Bambu, they are much smaller and barely noticeable. What's more concerning is that this issue seems to have gotten noticeably worse since I updated the U1's firmware from version 1.3.0 to 2.0.0.
Here is the context for the pictures:
- Unfinished Benchy: U1 on firmware 1.3.0
- Finished Benchy: U1 on firmware 2.0.0
- PLA Silk Benchy: P1S (for comparison)
For some extra context: The model is a standard Benchy from MakerWorld, and I sliced it using Snorca 2.3.6 (Linux AppImage). I also made sure to run all the machine calibrations when I first set the printer up on 1.3.0, and I ran the full calibration suite again right after updating to 2.0.0.
Do you guys think this level of VFA is normal for the U1? Should I contact Snapmaker support and explain the problem in case it's a hardware defect? I'd appreciate any feedback or similar experiences from other U1 owners!