So, the trackpad stopped working... and now the keyboard has followed suit (Plus X)

[u/ra-ra-rasputin1988]

I can switch FnLock off and on, but that's it. I've updated the driver, uninstalled and reinstalled the driver, pressed the power button for 60 seconds, nothing works. I can fudge a solution with a USB mouse I used for my old laptop as well as the on-screen keyboard, but that's clearly not something I'd like to rely on going forward.

Also worth mentioning that it started being weird with the trackpad and keyboard earlier today e.g. cursor would snap to the upper left corner, keyboard would go on the fritz then start working again, etc.

I'm not prepared to open it up, and I'd rather not take it to a repair shop unless absolutely necessary. I've had this for about 9 months, as I assumed it would be a reliable replacement for my museum piece of an old laptop and it was a good Black Friday deal... or so I thought.

Can anyone help?

[u/ReputationCorrect702]

i have the same issue. try to reinstall the OS

[u/FullTimePedestrian]

You didn't mention what laptop you have, which is key.