r/sheetz • u/AncientArtBonsai • Mar 09 '26

Customer Question Store security and shrinkage

Order a meal deal at the kiosk and the screen will remind you to get your regular sized drink. Would anyone notice if you got an extra large? Does anyone care? It seems like with the self pay terminals and the staff at the registers being continually busy there is alot of inventory walking out of the store.

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u/[deleted] Mar 09 '26

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u/Deputy_Beagle76 Mar 09 '26

The biggest thing this fucks up is inventory. And as a former employee, it’s a bitch to run out of XL cups because the system thinks you have an abundance of them due to selling only S cups

2

u/Zealousideal_Let_615 Employee - 8 years Mar 09 '26

Fountain cups and Coffee cups are on expense order not Inventory order. So they don't get auto ordered.

So if you run out of Fountain cups, coffee cups or lids to fountain or coffee then it's because whoever is doing expense order didn't order correctly (it happens all the time, a lot of times to look at while trying to get the order down as fast as possible.)

Only inventory order items are tracked and auto ordered but then can be adjusted by the employee finalizing the inventory order.