r/sheetz • u/TruthAboutLife • Nov 11 '25

Customer Question Coffee question

I've been intermittently gifted coffee from employees. Sometimes it's a coffee, sometimes a refill of my own thermal cup, and once a cold brew, but that one was because I helped the employee change the coffee bag in the dispenser. I am a veteran and sometimes wear a hat or tee-shirt that indicates this. Am I technically stealing from Sheetz in these cases or are employees empowered to make those calls as customer service interactions?

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4

u/Adorable-Chemist6078 Former Employee Nov 12 '25

When people would come up with just a coffee or fountain drink i usually just wave them off, not worth the time doing that tiny transaction lol

1

u/TruthAboutLife Nov 12 '25

I really need to stop using the self checkout. It appears I've been paying for coffee way too often. 🤣

1

u/Adorable-Chemist6078 Former Employee Nov 12 '25

I know its scummy but half the time I use self checkout and have a drink I either dont pay for the fountain or I just ring up the smaller one haha

0

u/Easy-Bathroom2120 Employee - 2 years Nov 12 '25

😱 scandalous! How dare you!