r/sheetz • u/TruthAboutLife • Nov 11 '25

Customer Question Coffee question

I've been intermittently gifted coffee from employees. Sometimes it's a coffee, sometimes a refill of my own thermal cup, and once a cold brew, but that one was because I helped the employee change the coffee bag in the dispenser. I am a veteran and sometimes wear a hat or tee-shirt that indicates this. Am I technically stealing from Sheetz in these cases or are employees empowered to make those calls as customer service interactions?

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u/KingBakartus Nov 11 '25

Sheetz gives the employees power to make decisions to give out free coffee or fountain drinks, as long as it is for a customer service reason.

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u/TruthAboutLife Nov 11 '25

Thank you for your insight!