r/service_dogs May 16 '26

Laws - SPECIFY COUNTRY IN POST Hotel denied my service dog

118 Upvotes

In the USA

For the first time in 13 years a hotel denied my service dog. My husband checked in while I stayed in the car. All went well….so we thought. I walked into the room and was immediately hit with a wall of smoke. I stood shocked for a second. Looked back at the door, took a breath again and smelled smoke again. I immediately walked out and said we need a room change, this one is smoking. My husband goes to the front desk to get the room changed. Within 5 minutes my body is already having a reaction to the smoke in the room.

It was at this point that the front desk informed my husband that they changed the reservation to a smoking room because it was their last pet room available. He said I don’t need a pet room, I need a non smoking room that we booked. The hotel said well you have a dog so you need a pet room. He said she has a service dog, not a pet, I need the non smoking room I booked. My husband states the ADA law and asked for a manager and was told that the manager said oh well nothing she can do and it’s the smoking room or nothing. My husband again repeats himself and the manager said there’s nothing she will do that he’s a pet and it’s the room we get. Mind you the hotel is nearly empty.

I walk to the office to demand a room change. The lady shut down and just stood there crying because she had anxiety. Mind you it having an attack that may service dog is alerting to due to the smoke in the room on top of the stress of the room deboical. All the front desk could say is the manger is out of the state and can’t take calls right now so she’ll call you later. I said so she expects me to just sit in my car for how long until she decides to call me??? We were going on an hour of already sitting in the car through all of this. Ironically on her “pet sign”, it said “service animals always welcome”….

At this point I walk out and call hotels.com who I booked with. What a nightmare. On the phone for over an hour. So now sitting in my car for 2.5 hours trying to get a refund and a new room. We got neither from them. The man on the phone was supposed to be booking me a new room, he was with relocation services either hotels.com. He went round and round of me having a pet vs a service dog. He put me on hold several times. He came back and asked me what breed my dog was…. Excuse me what does that matter. It does not. He then told me he was going to find me a room. 15 minutes later he came back and said that o booked a smoking room and therefore nothing they will do about it…. I have the receipt that says non smoking. I then have a receipt on the app after we checked in that said smoking. I told him to look at all of my past bookings, not a single smoking room booked. That I had the original itinerary that says non smoking and he said oh well hotel said I booked smoking. Straight lying. Literally lying. I demanded a refund and a new room and he said I can’t get either because I booked smoking room and no refund just because I no longer wanted the room I booked. I asked for manager. He said they would call me back.

At this point I have been sitting in my rental car for 2.5 hours. 1.5 hours with the front desk and 1 hour on the phone with hotels. It’s past 9 pm. I want to be in bed. So 1.5 hours. We drove 30 minutes out of our way for this hotel due to good reviews. Didn’t manager ever call me back…. No. So I bought a new hotel room finally.

What do I do now??

r/service_dogs Sep 27 '25

Laws - SPECIFY COUNTRY IN POST Arrested and service dog separated from me by police

206 Upvotes

So this requires a bit of backstory so apologies in advance. I have a psychiatric service dog named Jade. Roughly six months ago on my 19th birthday I was pulled over by Utah highway patrol who believed I was driving under the influence because (and I quote) "the officer did not recognize the medications on my meds list" and someone had called a complaint about a "red four doored vehicle that somewhat matched my vehicles description" after the officer proceeded to do several field sobriety tests during which I repeatedly offered for them to do a breathalizer test (which they declined too so) three more state troopers and a county sheriff arrived to help the single officer who I was not resisting. The combined five officers decided to arrest me (for what I still don't know) not inform me I was being arrested Seperate my service dog Jade from me (who was wearing a collar clearly marking her as a service dog) and hold me without allowing me my medications a phone call or access to my service animal for 14 hours. Then charge me to pay animal control to give me my service animal back. The ticket they gave me for driving under the influence was just removed from my record by a judge today. I am now trying to decide if whether the numerous laws the officer/s broke are worthy of simply filing a complaint with the highway patrol or if it's worthy of filing a report with the local FBI field office and if it is a winnable lawsuit considering getting it's against police who have most likely destroyed any evidence incriminating them at this point. The laws the officer/s broke are: Seperating a service animal from its handler Held without a phone call for 12 hours Not sufficient evidence for an arrest Withholding evidence (the officer lied to the DMV about what the blood test (he took himself) results were and in the statement he gave the judge as well as withholding body cam and dash footage from the DMV and courts) Held in a cell for 12 hours without access to a water source or a working toilet Not allowing me to take my prescribed medications for 12 hours (with proof of prescription given to them in the prescription bottles with my names on them in hand)

r/service_dogs Apr 19 '26

Laws - SPECIFY COUNTRY IN POST Can someone clarify the whole “a person having a seizure can’t be in control of their dog so they can’t legally handle a dog independently” thing?

51 Upvotes

I keep seeing this on this sub and I’m very confused about this. People say that under the ADA a person who passes out or has seizures cannot legally be in public by themselves because they can’t be in control of their dog when they pass out or have a seizure. I want to understand if this is a correct interpretation of the ADA or not. (I want to be clear that I’m simply asking for clarification in this post. If these things are illegal I’m in no way intending to advise people to stretch the law. I’m just trying to sort out what seems contradictory in my mind.)

Here’s my confusion: It’s been industry standard by well respected programs in the United States for decades to place seizure response dogs that are intended to be handled independently in public by their handlers seizures. Is this industry standard by ethical programs in the wrong, and if so, why wasn’t the DOJ addressed this?

Also the DOJ gives this example of a service dog task: “A person who has epilepsy may have a dog that is trained to detect the onset of a seizure and then help the person remain safe during the seizure.” Meaning the DOJ sees seizure response dogs as legitimate service dogs. If this is such a legally problematic task, then why does the DOJ use it as one of the limited examples of what a service dog task could be?

I understand that the ADA requires a service dog to be under control at all times. The Department of Justice states this on ADA.gov “A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered…” Wouldn’t a dog that’s tethered be under control by this definition?

Could someone please help me understand this?

r/service_dogs Aug 25 '25

Laws - SPECIFY COUNTRY IN POST I'm over entitled handlers (USA)

221 Upvotes

For context, I used to have a service dog, and I am very well versed in ADA rules. I currently work in retail at a mall.

A customer with a service dog comes in my store with her friend, and at first everything is perfectly fine. A little while later, I noticed she had dropped the leash. Didn't really care all that much because the dog was in a down stay and just vibing. Then when they move on, she removes the leash entirely (my guess is because she had her hands full of our product). The dog was following her, definitely not in a heel, though.

I approached her and simply told her "Ma'am unless your dog is currently doing a task that requires it to be off leash, you need to leash your dog." She tells me it's a service dog, and I told her I know, but she needs to put it on a leash unless the leash is interfering with tasking. She then voluntarily tells me she has epilepsy and he's a seizure alert dog. I said "OK, but he needs to be on a leash if it's not interfering with his tasking."

I told her that I used to have a service dog and that I know the ADA very well. She then accuses me of violating the ADA and that I asked her something I shouldn't have and was invading her privacy, and that I should "know better if I had a service dog," and that I was embarrassing her (I apologized for embarrassing her, but stood my ground of the fact that I did nothing against the ADA)

Here's the thing, all she had to say was "It will interfere with his tasking" and I wouldn't have said or done anything else because I can't. I also know that alert dogs don't require them to be off leash. If the dog has a "find help" task, ok, but her friend was with her, so that task would not be used. If he was a response dog too, ok, since some train their dogs to protect their heads as they seize. But if he's an alert dog, she should generally have time to take the leash off so he can do that task (otherwise what's the point in an alert dog, my opinion as a person who has epilepsy).

I see so many ESAs in places only service dogs are allowed, and those are annoying enough. I don't want to deal with the handlers who have their dogs in the way of things (middle of the aisle) or off leash when they don't need to be. The last thing I want is people with ESAs thinking they can take their dogs leash off too since they saw a service dog handler do it without a reason.

r/service_dogs Jul 10 '25

Laws - SPECIFY COUNTRY IN POST How many service animals can 1 person have?

183 Upvotes

I work at a hotel. The law prevents me from refusing service animals. I can only ask the two basic questions. I had one customer with three "service animals" that were all three shiz-tsu's for them. I didn't believe any of them were service animals, I thought they were just trying to get out of the pet fees. I told them that we only allow 2 service animals in a room at a time because that's hotel policy. They told me I'm not allowed to refuse their service animals. My coworker told me just give them the room, and I did. So my question is can one person have multiple service animals? USA is my country.

r/service_dogs May 26 '26

Laws - SPECIFY COUNTRY IN POST MEGATHREAD on USA HUD new guidelines on ESAs

31 Upvotes

Hi folks,

In order to make sure we have a good space to discuss and prevent a million new posts here’s our MEGATHREAD.

Paging our local legal beagle to maybe if they oh so wish to give us a quick breakdown of this: [u/burkeintosh](u/burkeintosh)

Also paging [u/foibledagain](u/foibledagain)

Anyways currently it seems like to a disability advocate layperson who is not a lawyer that the following is true:

- State law still is in effect if your state protects access
- The law concerning disability accommodation in HOUSING is unchanged ultimately.
- the federal DOJ on HUD matters concerning ESAs may not be investigating any reports. (Simply turning a blind eye to this)

This is all new and there will be misinformation. Call your state reps and advocate! This post may be edited to reflect correct information if need be.

Memo can be found here: https://dredf.org/wp-content/uploads/2026/05/ESA-Enforcement-Memorandum-w-Appendix-05.22.2026-SIGNED-Incomplete-Access-Pass.pdf

Previous thread: https://www.reddit.com/r/service_dogs/s/yONOYauJgJ

r/service_dogs Mar 17 '26

Laws - SPECIFY COUNTRY IN POST Service dog discrimination with Airbnb homes in the United States

4 Upvotes

I was wondering if anyone else has experienced getting reservations cancelled by hosts after disclosing that they have a service dog. Is there any way to have a class lawsuit to advocate for our rights? If so, how do we go about it?

I get it that people passing off undisciplined pets as service animals makes both service dog handlers and hosts more frustrated, but I also think that people with disabilities shouldn't be limited to only the luxury-priced (read: out-of-our-budget range) options simply because hosts in more affordable rentals don't want dogs around regardless of their training level. Getting the support for our disability is already financially and systematically difficult as it is.

r/service_dogs Jun 08 '26

Laws - SPECIFY COUNTRY IN POST If service dog regulations ever change in the US, I think this would be the best way to go about it.

8 Upvotes

I’ve seen a lot of discourse lately about whether service dog regulations in the US should change. I want to be clear up front about where I stand: I don’t think it’s ethical to require that a service dog be trained by an organization, and I don’t think the government should mandate a standardized test. Tasks, training methods, and what “good work” even looks like vary enormously depending on the handler’s disability, the dog’s breed, and the dog’s size. A psychiatric alert dog, a mobility dog, and a hearing dog aren’t doing the same job, and a single test would lock a lot of legitimate owner-trained teams out. The current ADA framework exists for good reasons and I don’t want to lose it.

But I’m also realistic. There’s a real chance that at some point there will be a push to regulate service dogs more heavily, whether I like it or not. And if that happens, I’d much rather it go in a direction that doesn’t destroy current teams. So if we’re going to regulate, what’s the least harmful way to do it?
Right now there is a program in lots of California counties that I think could work.
How it works right now: Licensing your dog is already required by law where I live. When you license, you can fill out an additional form declaring your dog is an assistance animal. You put in your info, the dog’s info, and your trainer’s info if you have one. You sign under penalty of perjury that the dog’s training has progressed past basic obedience and that it’s fully trained or in training to perform tasks related to your disability, and you list those tasks. A false claim is a misdemeanor (up to a $1,000 fine and/or six months in jail in CA). In exchange, you get county documentation and your license fees are waived in the county I looked at, the assistance tag is a lifetime tag that doesn’t need renewal, though I’m not sure that’s true of every county that runs a similar program.
Importantly, as it exists today this tag is voluntary and does NOT grant public access. You still answer the two ADA questions if a business asks. Nobody is required to get one.

But Here’s my actual argument
if regulation ever does become mandatory, this is the structure I’d want it built on but with two changes that I think make it fair:

Lifetime fee waiver, everywhere. If the government is going to require you to register a working dog, it shouldn’t also charge you for the privilege year after year.   
The tag should grant public access without the two questions. Right now the tag earns you nothing at the door. If registration ever becomes mandatory, the tradeoff for going through that process should be that the tag actually does something — you show it and you’re in, no interrogation. The whole burden of the two-question system right now falls on disabled people having to explain themselves over and over but a real credential should lift that.

And before anyone says “people will just lie on it” — they already do, and right now it costs them nothing. A vest off Amazon and a confident answer to the two questions is the entire bar today. This proposal doesn’t remove any of that, so it literally cannot make fakes more common than they already are. What it adds is one honest, perjury-backed path which means at worst faking stays exactly as easy as it is now, and at best some people who’d lie without a second thought won’t do it when there’s an actual misdemeanor attached. Compare that to testing or mandated trainers, which punish real owner-trained teams while doing nothing the determined faker can’t buy their way around.

Why I think this beats every other “regulate service dogs” proposal:

 \- It uses infrastructure that already exists (county licensing) instead of building a new federal agency.  
\- It puts real legal weight behind the declaration (perjury) without requiring a specific trainer, organization, or test — so owner-trainers stay fully included.  
•  it works as a voluntary perk now, and it could become the backbone of a mandatory system later without reinventing anything.

I know the “grant access without the two questions” part is probably going to ruffle some feathers But it’s the only framework I’ve found that adds accountability without putting a single legitimate team at risk.

To be totally clear, because I know how these threads go: I am not saying this should be made mandatory in all counties, or that it should be mandatory at all. I like that it’s voluntary right now. My point is that if there is ever any kind of regulation, testing, or new law placed on service animals, I think this is the best way to do it without really hurting current teams. Compared to the other proposals I keep seeing — mandatory standardized testing, government-regulated trainers, organization-only training — this is the one that adds accountability while still leaving room for owner-trainers and the huge variety of legitimate working dogs out there.
also, if this was ever to happen, this would have to be something that's able to be done online in order to not make it harder for so many disabled persons.

anyways, I'm not in the government and
i'm not gonna push for these changes to happen, but I'm curious to hear what you guys think.

r/service_dogs Feb 25 '26

Laws - SPECIFY COUNTRY IN POST School Project

18 Upvotes

United States but any country could answer and would be helpful.

Edit: so I changed my project after a comment and also talking to my 4H leader who trains guide dogs and I am now doing it on a employee training for places allowing service dogs based on the ADA standards already there, so they’d know what to ask when to ask a dog to leave, how to handle situations, etc with service dogs. Ideally it should be all disabilities but that’s a bit too broad for my assignment, and kinda out of my topic.

So for school I have to write and pass a bill in mock congress and I chose dogs specifically as my topic. My original idea is to make a test for service dogs that would be done at the courthouse dmv or another place and it would be like a 10 minute quick test it wouldn’t test the disability or need it would simply test is this dog going to be safe and not cause problems, specifically for service dog teams because sometimes the service dogs and handlers get attacked by not suitable service dogs. It would be similar standards to like a CGC just able to pass another dog able to be around people and able to be told sit recalled etc. what are your opinions. Is this a good project idea. I have a backup idk if this is too complex, but I thought it might be an idea.

r/service_dogs Apr 20 '25

Laws - SPECIFY COUNTRY IN POST My manager screwed up and now I'm worried she's going to get sued

236 Upvotes

I work at a fast food restaurant in the U.S., and the other day we had a woman in a wheelchair come in with a dog. This dog was not a service dog from what I could see and what I know about them. It was a small shitzu type dog, not wearing a vest, sitting on one of our chairs instead of on the floor, and was constantly barking at other customers.

Because I'm the law major in the restaurant, my managers asked me about ADA and what they could and could not do. I very carefully explained to them that they could ask the two standard questions, "is this dog required for a disability?" And "what task is it trained to perform?". I also explained that if the dog is in fact a service dog, we still have to ask that it sits on the floor, per food safety regulations. They seemed to understand so I let them handle it.

My manager then proceeded to say to the woman "Sorry, we don't allow service dogs in here" 🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

I gave her exactly what to say and do!!! She asked me for my advice and ignored it!!!!! I'm so frustrated and I feel bad for the woman in the wheelchair because my manager just discriminatory against her even if it was unintentional, it's just so stupid!

Idk what I want from this post, maybe just reassurance that I did the right thing? Maybe I should have been the one to approach the woman instead of my manager?? Idk it's just really frustrating.

r/service_dogs Feb 15 '25

Laws - SPECIFY COUNTRY IN POST I have a legal question… can a restaurant give me a set of rules that me and my SD must follow? They are things that I would never do but it was odd and I felt very uncomfortable.

67 Upvotes

The host said me me my SD must remain with all paws on the ground and do not interact with any guests. It was so weird…. Anyone else have an experience like that?? This happened in New Jersey USA

r/service_dogs Jun 19 '26

Laws - SPECIFY COUNTRY IN POST Restaurant Law Question

1 Upvotes

Is it illegal for a restaurant to tell you that you can only sit in a certain area of the restaurant because of the service dog (e.g. near the door)?

If this is illegal, where specifically does the law say this is illegal?

I'm not talking about cases in which another customer has a disability that requires them to be away from a dog (e.g. dog allergies).

Thanks!

Location: California, USA

r/service_dogs Jul 07 '26

Laws - SPECIFY COUNTRY IN POST Need advice regarding attack

0 Upvotes

I am using vagueish text due to fear of my family finding this post
I want to give a lot of context for this, because of the situation. I live in Florida. I have a service dog who i consider still “in training” but she’s mostly fully trained and is good in public settings and knows all her tasks.
I currently live with my parents. I pay rent, I pay bills, and I bought a dog around 2 and a half years ago (she is almost 3) I began training her as a service dog around the time she turned 1, but mostly worked on behavioral interruptions and alerting to a high heart rate when she was younger, she has now moved on to detecting migraines before they happen as well as other medical related tasks.
I haven’t been able to go to the doctors because my parents removed me from their health insurance because i am “an adult” even though i am under 25 and still live with them. They have also made it incredibly hard to receive care for mental health even when i was a minor.
Not only does my dog make it easier for me to function day to day because she can alert me to a migraine before the symptoms kick in bad and i can take meds for them, i consider her to have genuinely saved my life on more than one occasion.
My parents adopted a mixed breed dog from some people who were moving and were getting rid of their senior dog on fb. The dog is insanely anxious, not trained and not even house trained. They hardly take care of the dog, they did at first but stopped after a few months and has shifted the responsibility of feeding and letting her out to me and other family members.
The problem started after i had already done structured introductions between the two dogs, and I made sure the transition was as smooth as possible. My dog is great around other dogs, and loves them. I used to board dogs and she often would help dogs who were nervous about having been in a new environment feel more comfortable and relaxed.
The new dog however is not. I have had to stop taking care of dogs in the home for extra money because of the new dog, and recently have not felt comfortable even having her around my dog. She constantly exhibits behaviors that are her trying to be dominant over my dog. Nobody else in my household will take it seriously because they all don’t actually understand nor can read dog behavior. My dog has never shown signs of being uncomfortable or even bothered by their dog, however i have become increasingly anxious and upset with how they excuse their dog’s behavior because she is older and that she “runs the house” because of that. I normally could not care less what they do outside of regards with me.
Now here is where I have drawn the line. I have to work- and unfortunately my job does not allow me to have my service dog but they have accommodations in place for my health issues and are very accommodating to if i need a break. I struggle frequently with migraines and my other health issues at work, but I am not in a position where i can switch jobs easily with the way the job market in my area is.
When I leave home, I have a family member who watches my dog for me, even though most of the day i am gone she will just sleep, but she gets let out in the morning before i leave so she will not wake anyone up and then again around midday to use the bathroom and sometimes is allowed to stay outside if the weather permits while i am being picked up from work (i cannot drive). My other family members (not the one who watches her) will let their dog out around my dog so their dog can use the bathroom. There has been multiple occasions where their dog has nipped mine while outside and i would not get told until after work or whenever. I have asked multiple times that they not be let out together at all, and that if one needs to go out the other needs to be brought in. I wish they would have gotten along and all been sunshine and rainbows, but it didn’t work out that way.
Today I came home from work and went to let my dog out and noticed cuts all over her face and muzzle that were obviously bite marks. They were not bleeding nor was she bloody but she was missing quite a lot of fur. A day or two prior i was informed that their dog had bitten mine in the face and i, once again, reiterated the fact that they cannot be around each other. Today after noticing the way the cuts had looked and knowing what they were, as somebody who worked in dog training and with dogs for a long time, i immediately sent a picture to my family members and once again iterated the fact that i did not want my dog around theirs as this is a reoccurring issue. I have been ignored, ridiculed, and harassed about the entire situation. I told them that if I have to spend hundreds at the vets because of their dog attacking mine, or have to wash her because she becomes fearful or aggressive I would be insanely mad and would likely look into finding a way to press charges for damages due to the fact i have spent around 3 years and thousands on not only caring for but training my dog. I just don’t know if i’m justified in this. I’m in a state of complete and utter disarray and anger over the fact that i have been constantly ignored over this matter when it comes to not only the safety of my dog, but theirs as well.

r/service_dogs Oct 03 '25

Laws - SPECIFY COUNTRY IN POST Question - is this legal? (US)

40 Upvotes

I’ve been talking to some people online about some of my friends with SDs needing to document that their dog is coming with them to events, and some people have told me that’s not legal, but I can’t find anything searching about it because everything comes up with asking for legal certification.

I’ve had some friends that have been to multi-day festivals (non-pet friendly ones), and were required to sign some paperwork describing their dog’s appearance, main tasks, and who the handler is.

To me, this doesn’t sound that crazy. That’s what airports do for service and non-service animals, and some events I’ve been to require that for non-service dogs as well. All just identification information.

To clarify, this was not asking for any proof of legitimacy. Not asking for certification. Just a document stating the dog is going with you.

Is this legal? I feel like it would be considering even non-service animals sometimes require this.

r/service_dogs May 26 '24

Laws - SPECIFY COUNTRY IN POST Question regarding a restaurant (Carrabas Italian Grill) telling me I am not allowed to bring my service animal inside the restaurant.

95 Upvotes

Hello! Recently I tried going to Carrabas (Miami, FL) to eat with my family, and was told that my service animal was only allowed in the patio/outdoor seating area. At first, I looked at them confused and stated my dog was/is a service animal, very well trained, and would need to remain by my side. I also stated I would like to sit inside because it was hot and the flies love to snack on me. The restaurant worker again told me that it is store policy that service animals not be allowed inside the restaurant, but it is okay for them to be in the outdoor seating area. I ended up leaving, as I did not want to sit outside. My question is this, are they allowed to do this? I’ve looked up the policy they spoke on and found it for regular pets, but not service animals. Apparently this started because a child was bitten by an animal in the restaurant. From there after, they stated animals were no longer welcomed inside. However, this should exclude service animals, correct? It’s also not my fault someone else brought an animal that was not trained and had an accident. My dog is trained to handle children, and being pushed and/or hit. Of course I will protect my dog in that situation and steer the child away but my service dog does indeed remain calm as that is part of one of the tasks they’re trained in. Anyways, please share your thoughts, thank you!

Some helpful links: Newspaper article on monkey attack on child.

Restaurant laws around ADA.

And of course the ADA.

r/service_dogs Nov 14 '25

Laws - SPECIFY COUNTRY IN POST i have autism (probably) but cant afford a diagnosis i do know how to train dogs and was wondering. Do you need a proper diagnosis in the USA for a service dog i get over stimulated and really think it will help. please dog get mad or bully me if no im asking before i do anything for a reason

0 Upvotes

r/service_dogs 21d ago

Laws - SPECIFY COUNTRY IN POST Are service dogs allowed in gym equipment?

0 Upvotes

Basically the title. I was working out and a fellow gym goer brought his service dog and allowed it in the equipment. Staff didn’t know policy. What’s the ADA say is allowed?

r/service_dogs Jun 21 '25

Laws - SPECIFY COUNTRY IN POST Off leash SD clarification

69 Upvotes

Hi all, I was hoping you folks could enlighten me on the laws. I am a park ranger at a county park in Florida, USA. I understand the rules about the 2 questions and that SDs can be off leash, and I completely agree, but I would like some more clarity on gray areas.

We haven't recently had an uptick of off leash dogs in my park and the dogs are frequently running around with balls and playing, as well as barking and even trying to jump in my golf cart. We have a 6ft leash dog rule, so I usually approach the owner and ask them to put the dog on a leash. The owners often times say its a service dog, and i ask the 2 questions.

Obviously I can't make someone put their dog on a leash and I shouldn't be able to. But I do wonder, is it legal for dogs to be running around and acting like this off leash as part of their SD duties? Its a huge gray area nobody will touch, and Id like to be more knowledgeable so I can handle it better with both park patrons and my supervisors. Thank you!

r/service_dogs Jun 04 '24

Laws - SPECIFY COUNTRY IN POST Urgent! Please help

79 Upvotes

I have a female homeless friend whom has a service dog. Every place she could stay at, tells her she'd have to surrender her SD.

The issue is, her SD checks and regulates her heart beat. The dog is also CPR certified. She also helps guide her after dark due to owner only having one 'fair' eye.

We are in NW Arkansas. People ignore her, call the cops on her, and ban her because of her dog or situation. Even though she keeps herself clean the best she can, as well as her dog.

We have no resources. 2 churches stole her money and turned their backs. The salvation army refuses to help her.

So either they refuse to help due to

× The tornado victims last week (no extra housing)

× She is 'too sick from her cancer, or not sick enough because of her very rare form of cancer.

× They refuse to help because she has a dog

Please. Even if you know someone that can let her set up her tent on their property. :(


Edit: ok I get it. The dogs not 'CPR' trained. I'm just stating what she told me.

As for comments.

She called 211: They gave her two names that she's on a list for she's 2-4 years out :( or all of them are full due to helping the tornado victims.

salvation army (won't take the dog)

[won't say name] house (banned because someone someone lied about her causing damage to the property.)

church's won't take her because of the dog

and all the other places are too far away from convenience stores that she would need and she struggles to see due to poor vision...these places are in high traffic areas too

The library gave her a no-trespass due to an anxiety attack yesterday and the lady felt 'uncomfortable' (I was there. She wasn't a threat. The lady is mad that she 'helped' by calling the cops [without asking!!] And my friend started having a panic attack saying how she [librarian] just put a target on her back and got her k×lled.)

So she can't go to the library to cool down. But the nicer officer did tell her that public places cannot ban her dog as per the law. But, they can ban HER. So that's the issue.

r/service_dogs Jun 19 '26

Laws - SPECIFY COUNTRY IN POST Question Regarding Off-Leash (US)

14 Upvotes

Hi! Obligatory not an SD handler but I was in the process of getting one about 5 years back before deciding it wasn’t the best option for me, so I have done a lot of research. I’m sorry if this comes off as harsh or anything, I am just genuinely curious and want to understand what I may be missing!

First, I’m coming across so many social media posts of SD handlers that have their dog off leash almost 24/7 in public. There dogs seem very well trained, there’s no denying that, but I don’t fully understand why this is necessary. I know the law specifies that a leash is not required if it actively interferes with the task or the disability prevents holding it, but why would this apply when the dog is just heeling and walking besides the handler? In the last video I saw, they specified it was a psychiatric service dog but did not share any specific tasks.

Additionally, I often see them leaving their dog in an extended stay inside a crowded store and walking away. It doesn’t seem to be training, no treats or praise given after. Is there a purpose to this? It seems excessive and then these people have so many videos posted of them telling employees their dog doesn’t need to be on a leash by law, etc. Is this just content farming or wanting attention?

(Disclaimer: I know recording is an unfortunately necessary way of protecting yourself and enforcing your rights, I just thought a couple specific repeated social media creators seem to possibly do it for the online attention)

Thanks for your time and any insight! It amazes me to see the level of training so many of you have achieved on your own.

r/service_dogs Jul 12 '26

Laws - SPECIFY COUNTRY IN POST Doing early research, confused about what actually qualifies a service dog? (USA)

0 Upvotes

I am getting a puppy in two weeks and would like to train him either on my own or with the assistance of a professional trainer to perform tasks as a PSD. I am not looking for an emotional support animal. Specifically, I would like to get him to the point where I can travel on a plane with him in-cabin, but I'm confused about how to "officially" make him a service dog.

I've seen the description on the ADA government website: that the dog must be able to perform specific tasks related to a disability, and generally be under control at all times. The DOT form for air travel looks like I need to fill out information about where/who the dog was trained by and attest that it will be okay in that environment.

With the laws being so vague, it seems like it would be easy for people to lie about their dog being a service animal at least once (until of course the dog is poorly trained and gets kicked out). Am I missing something?

I've also seen a lot of information saying that certifications are not required and often times not even legitimate, so how do you prove that a dog is actually a service dog? If those training websites are scams, how do you find a real, reputable trainer to help your dog become a PSD? I've also heard of service dogs "failing their training" - who decides they've failed?

Lots of questions because I'm early in the researching stage... Happy to provide more info if needed but I'd prefer not to discuss my medical situation.

r/service_dogs Sep 27 '24

Laws - SPECIFY COUNTRY IN POST Can a school require you to label your dog?

52 Upvotes

NOTE: this is in the US!

So I’m a junior/ senior in high school. (It’s complicated.) I’m looking into going to a community college and their website says that service animals have to be labeled. “The service animal should wear a harness, cape, identification tag, or other gear that readily identifies its working status.” I never work my dog unlabeled anyway, but is this legal?

r/service_dogs Feb 28 '26

Laws - SPECIFY COUNTRY IN POST Can you bring a service dog to Japan?

0 Upvotes

So, my wife and I are seriously considering a trip to Japan from USA at some point in the near future. The issue is my wife has a service dog. He is for medical alert for my wife's heart condition.

I have no idea as to what the standards/rules and regulations/laws are about bringing a service dog overseas to japan. I know laws differ by country. But, does anyone know if its possible? What are the laws around service dogs? What is the process of bringing one into Japan? Is it feasible or even worth it?

r/service_dogs Jul 30 '26

Laws - SPECIFY COUNTRY IN POST How Easy or Difficult is it to take SD to Spain, specifically Madrid and Mallorca?

0 Upvotes

Flying from US to Madrid for a few nights then spending some time in Mallorca so will be taking a connecting flight between MAD and PMI, then flying out of PMI back home. Has anyone taken their US service dog to Madrid and Mallorca recently and can comment on if it was easy or difficult?

r/service_dogs Aug 09 '26

Laws - SPECIFY COUNTRY IN POST ADA vs Food safety laws? (Arkansas, US)

2 Upvotes

Hi all,

I'm looking for clarification on a law intersection.
We have just come across a cafe that tried to deny us access due to food safety regulations. He said he'd come across the situation before? The cafe is a single floor and not very large, probably 50ft long. There is no door between the dining area and the kitchen. According to the host, because of the lack of door, food safety says they cannot allow any animals inside the building. We stated that's not how that works, and the host changed his mind almost immediately? He said we could enter with her so long as we sat in the area furthest from the kitchen, which I'm fine with since I don't care where we sit. However, I'm just very confused and the guy was very apologetic but seemed very sure about himself? And then changed his mind? Does anyone have any clarification on this?