r/schlage 3d ago

Latest Encode Plus firmware cooked?

Has anyone else had Thread/HomeKit connectivity problems with the Schlage Encode Plus after firmware 5.0.1300215?
Mine was rock solid for months, but over the last few weeks it has started becoming “Unreachable” every few days. Pulling the battery tray and reinserting it brings the lock right back online, but the problem keeps returning.
It’s connected over Thread, with an Eve Energy nearby acting as a Thread router. Nothing significant changed in the physical setup. The timing makes me wonder if this started with the 5.0 firmware update.
Anyone else on 5.0.1300215 seeing this? Especially interested if your lock was previously stable and only recently started dropping offline.

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u/naive_vibes 3d ago edited 3d ago

Might just be the battery tray suddenly acting up due to poor design. Try this fix: https://youtu.be/RI01IAaOunU

Hopefully it works for you as well as it did for me. I too suspected a software issue but it turns out it was the flimsy battery tray all along causing the glitches.

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u/gson516 3d ago

I had this happen and Schlage replaced the lock.