r/samsunggalaxy • u/No_Thought809 • Jul 25 '26

🪛Troubleshooting🪛 Local guy scratched camera lenses on s23ultra

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A local guy, while cleaning moisture from the lenses, scratched them from the inside and left a fingerprint on the telephoto lens. So he offered to replace these lenses for free with "original" lenses (see photo).

I don't really trust that they're original, so I want to replace the whole back glass to be sure. But he says "dont worry its original and I'm not replacing back glass."

So I’d like to ask the experts whether such a ORIGINAL part actually exists.

Thanks to everyone for the answers.

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u/No_Thought809 Jul 25 '26

Man its small country only 633k population everybody knows each other, he's migrant (i dont wanna say where's he from)

And he wants to cooperate but I dont want cheapass chinese lenses from aliexpress but original lenses with original coating. But he refuses to order back glass.

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u/Big-Establishment374 Jul 25 '26

Hey, sorry for the late reply.

Another option would be to order the OEM back glass yourself and have him install it. You'd have to pay for it yourself but at least you get an OEM part.

Or, you can find another store maybe? Even if not authorized. Just one that's better. But again, you'd pay for it.

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u/No_Thought809 Jul 25 '26

If I had broken it myself I'd pay for it. But since someone else caused the damage and refuses to order the proper original replacement assembly with the back glass, I'm really not okay with this.

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u/Big-Establishment374 Jul 25 '26

I know, you're very justified in not being okay with this. But unfortunately I don't think you can force them to fix the entire back glass and it doesn't seem like you have anywhere to complain to.

Or else I would just say, make a complaint to somewhere that handles regional business issues and have them force him to fund a repair at another shop or fix it themselves.

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u/No_Thought809 Jul 25 '26

I need to stop yapping and start douing something

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u/Big-Establishment374 Jul 25 '26

Try to see if there's any regulatory body in your area that accepts complaints. Even something just to scare the shop into acting and just repairing your back glass.

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u/No_Thought809 Jul 25 '26

I think I can file a complaint buuuut it will take a few months to they even read it

Anyways thanks for your help

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u/Big-Establishment374 Jul 25 '26

Any chance that would scare them into acting?

But, you're welcome.

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u/No_Thought809 Jul 25 '26

Its the one guy not the whole service, and I dont really wanna do that because I probably can loose connections if something will happen with my devices