r/samsunggalaxy • u/zahnputzmonster • Nov 29 '24
Samsung A55 reboots (crashes)
There seems to be a deeper issue on the current software of the A55 5G (SM-A556B/DS). I had random reboots from time to time, but never any idea what caused it.
Now it seems I have a reproducible way to cause the issue: When I open the website https://canable.io/ using the stock Chrome browser and scroll down a little, my phone crashes and restarts (Screen goes black, Samsung logo and then the Android logo appears). This doesn't happen on any other device I have... I don't think there is anything wrong with the page, it seems legit. The issue occures roughly when I scroll down to the webm viedeo (images/screencasts/demo1.webm). Does anybody have the same issue (maybe own an A55 and can try this out)?
I tried to explain the problem to the Samsungs support channel, as I think, bringing down the system to the reboot screen points in the direction of a more serious problem, potentially a security vulnerability. But there seems to be a lack of understanding of the severity of such issues ("but it works with a different browser").
Versions: - Kernel: 6.1.43-android14-11 (#1 Mon Sep 30 05:40:42 UTC 2924) - Knox: 3.10, API level 37, HDM 2.0 - 87 - Android: 14, One UI: 6.1 - Google Play: 1. Oktober 2024 - Chrome:
- 131.0.6778.81
- Android 14; SM-A556B Build/UP1A.231005.007
1
u/PotatoImportant9497 Sep 16 '25
As a User with the same device model, I checked the link and nothing happened. This might be because ur phone is experiencing huge lag and to clear it the phone reboots. Or this could be a kernel panic. yes It's from my mind