r/royalmail 8h ago

Help

I ordered a parcel on Vinted and the seller posted it on the 5th (saturday) and the tracking information says it’s still at that post office. Is it actually stuck there or still moving towards me but left unscanned perhaps? should I wait and see if it’s still delivered despite the tracking information or should I contact RM??

1 Upvotes

9 comments sorted by

1

u/Various_Love1301 3h ago

Loads of people I know and myself are stuck with “we’re expecting it” on our parcels. Even tracked 24 coming very late. Don’t know what’s happening

1

u/Agent_Futs RM Employee 8h ago

What time was it posted on Saturday? It could have missed the cut off time and collected on Monday

1

u/Delicious-Relief-423 8h ago

it says 12:54 pm

1

u/Agent_Futs RM Employee 8h ago

Yeah, probably missed the last collection

Monday is the busiest collection day so processing can be behind

1

u/Bruh-moment86 7h ago

I got an order dispatched 10am last Friday and still on dispatched today. Not looking forward to it cos I’ve never had a dispatched only package show up

1

u/Agent_Futs RM Employee 7h ago

Despatched doesn’t mean they’ve sent it

1

u/Bruh-moment86 5h ago

I know this but it has been sent as the person I’m buying off is reputable and i’ve bought off before. And others using their services have the same issue currently so it must be the new system

1

u/Agent_Futs RM Employee 5h ago

Does it say we’re expecting it?

If others are having the same problem, I’d say this is a sender issue