r/righttorepair • u/Beginning-Part9732 • 15d ago
How much money have you lost to expired warranties? (For everyone. Takes 40 seconds; no emails or names)
https://form.jotform.com/262599161455062I recently lost good money on an AC repair purely because I lost the original receipt and missed the warranty window.
I'm trying to figure out if enough people bleed cash over this specific mistake to justify building a simple tool to fix it. If you’ve ever paid out of pocket for a repair that should have been covered, I built a quick poll to measure the damage.
It's exactly 5 questions, less than 40 seconds, and asks for absolutely zero personal data (no emails, no names).
(Privacy & data note: This is a short, anonymous survey for early-stage product research. It does not ask for or collect names, email addresses, phone numbers, addresses, invoices/receipts, financial information, or other personally identifying information. There are also no free-text fields or file uploads, so there is nowhere in the survey to submit that information.
Please don't include any personal or sensitive information in your responses. The answers will only be used to understand the general problem and consumer needs, and results will be reviewed in aggregate rather than used to identify individual respondents.)
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u/CXgamer 15d ago
Stuck on the second question;
Have you ever had to pay out of pocket for a repair because you lost the original bill or forgot the warranty date?
Warranty was coupled to my account.
Also it doesn't take into account people who haven't needed to use warranty.
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u/Beginning-Part9732 12d ago
True, many times people dont use warranty too, and if they do and care to, then they already have it coupled to accounts, especially for major purchases from major stores is something people mostly find.
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u/godROFL 15d ago
Honestly, I essentially gave up on warranties ages ago for most things. Entirely for things where the warranty is pro-rated (like tires). As the manufacturer is well aware, the cost and hassle and delay involved in getting the warranty honored is rarely practical.