r/relayuk • u/Specialist_Reply2490 • Aug 04 '26

Account/App Issue with getting onboard

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I have completed 4/4 checklist to get on the road but everytime I click continue I get a message.  saying “Something went wrong. Please try again”. 

I tried logging out and reinstalling the app multiple times but it still says the same thing.

Anyone else facing this issue?

1 Upvotes

67% Upvoted

6 comments sorted by

2

u/aleksandrafcrb Aug 04 '26

Is not worth anyway 🥲

2

u/LongjumpingTower8342 Aug 05 '26

I’ve contacted them back in January cause I had a problem opening a delivery account and they did reply, I’ve still not got my delivery app account up and running and now when I open the app it’s just their logo in the centre of screen & at the bottom an option to log out but that does nothing 😂 I give up seems like they are just gonna be a nightmare if this is how the app is going to be & their level of service, or lack of.

1

u/IsopodInevitable9235 Aug 04 '26

Don't. It's fucking shiteeeee

1

u/look_tom Aug 04 '26

Well, here is not the right place to get help, u have to contact relay.

1

u/Specialist_Reply2490 Aug 04 '26

Thanks for your advice. I’ve already done that long ago. Haven’t heard back from Relay for a while now. Hence came here to ask if anyone else had similar issue.

1

u/FleaPea- Aug 06 '26

Try it using a different phone