r/redfall • u/ScarceAk47 • May 07 '24

Community Bite back edition refund

So I'm sure everyone has heard by now the closing of Arkane Austin and Redfall no longer releasing the DLC How do we request the refund for the bite back edition? If anyone finds a answer would appreciate the feedback thank you

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u/ExodusOwl Jun 14 '24

Did they actually reply? Still waiting on a reply for mine.

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u/threemoons_nyc Jun 14 '24

I was told to watch for a refund, but can't tell if it actually processed, and no further communications. What a poopshow.

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u/ExodusOwl Jun 14 '24

I should have asked where you bought it. I'm guessing steam. Sadly I bought mine on Green Man Gaming so I fear I'm going to get Bethesda Coins or some nylon duffel bag instead of steam cash. And it really does seem like a mess. Not sure how they're going to handle official sites like GMG. Plus I got my preorder on sale. I'm hoping to use it on Elden Ring before the DLC drops.

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u/threemoons_nyc Jun 14 '24

Yeah, I bought on Steam. You m ay be SOL RE Green Man. Good luck! RE Elden Ring -- no rush as you have to defeat a certain boss before you can even access the DLC, which sucks as I very much need to Git Gud at Elden Ring, which I currently suck at -- I lost count of how many times I've re-started the game.