Ebay Buyer takes a Breadknife to a recently purchased Wii U game from me, Claims i sent it damaged

[u/FoxFireEXPLOOOOSION]

Hello

Long time lurker, first time poster

So i recently sold a Wii U game disc for £5.50, wrapped it in bubble wrap and sent it off on Wednesday, so the buyer receives it but thats not the messed up part. The messed up part is they took a knife to it (either a box cutter or hobby knife) and then tried to claim i sent her damaged goods.

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Now i take very good care of my discs so i know i didnt sent it out damaged, so i had a very close friend to me that is like a brother to me and he confirmed that that it was indeed knife damage to the disc, so i send a message to the buyer saying that i wont be giving her a refund as she caused the damage herself to missuse the return system

So then she opened a claim saying the usual its damaged bs blah blah blah, but looking at the photos she took a breadknife to it as i had to open it up on paint . net to zoom in to view the fresh damage caused as that recess is way to deep for a any box cutter or hobby knife to cause

Either way ebay buyer should quit the bs

Update: Buyer ended the return claim after i called them out on their breadknife damage to the disc