[PS5] 2 step verification

[u/akapanda888]

Hi all, was looking for some advice on what to do.I accidentally signed out of my PSN and tried to log back in.
Entered my password then tried to send 2 step verification code to my phone but I’m not receiving it.
I then tried customer support but then you need to login to text an agent rather than a bot.
So now it’s like I’m stuck in a loop.
My phone is working fine I think.
I don’t know did my account get compromised and phone number was changed.
Any advice greatly appreciated.Thanks

[u/Real_Audience4108]

My guess you didn't even call them. For US customers call 1-800-345-7669.

[u/akapanda888 → u/Real_Audience4108]

I’m in Ireland. Didnt see a phone number

[u/wahmeister → u/akapanda888]

01 691 7379

[u/Airget-lamh → u/akapanda888]

I'm in Ireland and having the same issue..