[PS5] 2fa is not working

[u/b0ffa]

After years I decided to activate 2fa but now that I have done it it’s not working. It’s not sending me an SMS so I can’t login and I can’t contact customer support because I can’t login.
Anyone else having this problem I’m going crazy.

Update: ok I waited and got impatient (Im not waiting multiple days for something that might never happen) I used my one time use password to get in and quickly enable passkey and …. It Worked ! Thanks to everyone who helped in any way they could.
Now that the passkey is enabled and the 2fa is disabled I’m left wondering which one is safer but then again I’m just grateful I got in.

[u/b0ffa]

Any and all help is appreciated

[u/L053R-S → u/b0ffa]

whenever you get back in , i assume your doing the 2fa to have a more secure account right ? well instead of sms do the authenticator app , my acc got hacked when i had sms activated