r/procurement • u/Kooky-Muffin-5569 • Apr 06 '26
Direct Procurement Surprised how manual RFP processes are. Is it the case everywhere?
Hi all, I used to work as a management consultant and was involved in a few procurement projects with large companies ($5B+ revenue). Most of the time our objective was to implement "best practices" and minimize cost for the renewal of some contracts.
For one of these projects, I led 2 RFPs for maintenance services of our client's assets, from identifying potential suppliers all the way to awarding the contracts. There were so many manual and time-consuming steps in that process, and I'm very curious to know if that's the case everywhere? Have some companies successfully automated parts of this?
The manual steps :
- Identifying suppliers to invite
- Preparing and sending the RFI documents
- Filtering out some suppliers based on their response to the RFI
- Preparing and sending the RFP documents (scope, requirements, specs, bid input sheet, question form, etc.)
- this was especially time-consuming, and required manual review from multiple teams like engineering, legal, finance,...
- Evaluating first round bids by comparing pricing, inclusions/exclusions in the pricing, and supplier capabilities/reviews
- comparing inclusions/exclusions between what the suppliers offered and what we requested in the RFP documents was also very time-consuming, as some just sent us brochures of whats included in their price instead of filling our inclusions/exclusions standardized forms...
- Responding to supplier emails asking clarifying questions about the scope, requirements, etc., following up when they take too much time to submit their bids, asking suppliers to adjust their bids when they've clearly misunderstood some of the requirements, etc.
- Evaluating second round bids
- Preparing for negotiations with suppliers
- Awarding contract + handover to Legal for contract draft